Kelly Potter
Tollesboro,KY
Summary
Dynamic and results-driven professional with a positive attitude and proven team leadership skills. At Murphy USA, I effectively trained new employees and enhanced cash handling accuracy, minimizing discrepancies. Recognized for resolving customer complaints and fostering a cohesive workplace culture, I am committed to delivering exceptional service and maintaining safety standards.
Overview
5
5
years of professional experience
Work History
Shift Leader
Murphy USA
Maysville, KY
12.2024 - 06.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
CNA
Golden Living
Vanceburg, KY
06.2020 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Asst Manager
Fast Mart
Tollesboro, Ky
06.2020 - 10.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Lewis County High School
Vanceburg, KY06.2001
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Timeline
Shift Leader
Murphy USA
12.2024 - 06.2025
CNA
Golden Living
06.2020 - 10.2024
Asst Manager
Fast Mart
06.2020 - 10.2024
High School Diploma -
Lewis County High School