Kelly Rapp

• Stored hard copies of data in organized files to optimize retrieval.
• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
• Proofread and edited documents to correct errors.

• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Presented menus to patrons to answer questions about offered items and make suitable recommendations.

• Collecting payments, issuing receipts, calculating amounts.

• Answering phone calls and scheduling appointments.

• Keeping service records and maintaining organized files.

• Managing the cashier desk, taking messages, and distributing loaner vehicles.

• Answering phone calls and returning messages about scheduling appointments.

• Filing and maintaining all service records and customer data.

• Distributing loaners and rentals to customers.

• Handling customer payments and balancing the cash drawer at the beginning and end of each shift.