Ensures operational excellence across 14 locations resulting in $32M in sales.
Increased company productivity and minimized turnover through the implementation of best practices, leading to a 7% increase over budget.
Decreased YTD operating expenses by 6% and decreased payroll by 9 %, improved district training compliance by 8%.
Store Manager II/Assistant Store Manager
TD Bank
Portland, ME
12.2019 - 04.2021
Maximized productivity through adaptive leadership that prioritizes daily metrics while considering the evolving needs of the organization.
Provided diverse solutions including deposit accounts, lending products, and credit analysis to address customer needs.
Cultivated professional relationships across different departments to enhance customer and company profits.
Store Manager II/ Assistant Store Manager
TD Bank
Falmouth, ME
03.2016 - 06.2019
Collaborated with business partners to expand product offerings, leading to significant growth in overall net deposits and delivering comprehensive customer solutions.
Adhered to regulatory and company security and audit procedures, managed portfolios educating clients on products and solutions increasing wallet share.
Led a team of non-delegates in educating and offering customers the bank's digital products as a Digital Champion for the region.
Education
Bachelor of Arts - Psychology
University of Southern Maine
Portland, ME
2006
Skills
Communication
Adaptable
Process improvement
Organized and detail oriented
Relationship Management
Financial Management
Additional Information
High Impact Coaching Training/Emotional Intelligence 2.0
Women in Leadership Member
Results
Maximizing quarterly sales goals resulting in a 7% increase over budget at EG America.
Contributed 13% of the overall net deposit growth for TD Bank Greater Maine.
Ranked first and second in Regional Digital Results acting as the Central Maine Region Digital Champion.