Compassionate CNA/Restorative CNA, School Clinic Assistant, and Dental Assistant with extensive experience in patient care and administrative duties. Skilled in vital signs monitoring, patient hygiene, medication administration, dental procedures, and insurance processing. Bringing a proactive approach to enhancing patient satisfaction and operational efficiency.
Overview
39
39
years of professional experience
1
1
Certification
Work History
CNA/Restorative CNA
Greystone Healthcare
01.2024 - Current
Assist patients with daily living activities, promoting independence and dignity.
Check patient vitals such as temperature, blood pressure, respirations and oxygen saturation.
Promot good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhance patient satisfaction by providing compassionate and attentive care.
Assist patients with active and passive range of motion including walking and other exercises.
School Clinic Assistant
Lee County School District
09.2013 - 09.2023
Provided healthcare and medication administration to students under the direction and training of a registered nurse.
Medications administered included diabetic, seizure, psychiatric, feeding tube, asthma, allergy, pain and any other medications ordered by a licensed healthcare provider.
Conducted height, weight, dental, vision, hearing, pediculosis and scoliosis screenings.
Maintained accurate electronic and written records and assisted in the maintenance and filing of student health records.
Dental Assistant/Receptionist/Transcriptionist
Carol W. Stevens, DDS, MS
06.2002 - 07.2013
Cleaned and sanitized dental instruments and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Provided chairside assistance during examinations, improving dentist and hygienist efficiency and patient satisfaction.
Performed general chair-side duties for periodontal procedures and conscious sedation.
Exposed, developed and mounted dental x-rays.
Documented patient dental health information, medical history, and vital signs for future reference.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Conducted inventory management to maintain essential supplies, avoiding procedural delays.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Collected payments, processed transactions and updated relevant records.
Verified patient insurance eligibility/benefits and submitted insurance claims with supporting documentation.
Transcribed sensitive documents with complete confidentiality.
Dental Assistant/Receptionist/Transcriptionist
Barry Lee Green, DMD, MS
10.1985 - 03.2002
Same duties as performed for above employer, Dr. Carol Stevens minus assisting conscious sedation dentistry.
Assisted dentist and hygienist in periodontal procedures including placement of dental implants.
Operatory preparation, seated patients, vitals, oral hygiene evaluation and instruction, application of fluoride, exposed radiographs, application of fluoride, disinfected operatory, sterilization of instruments.
Greeted patients, updated patient information, scheduled and confirmed appointments, collected fees, managed a waiting list, filed insurance claims, phoned in prescriptions, nightly deposit, transcribed doctor's and hygienist's clinical notes, and transcribed letter. Managed accounts receivable, collection of overdue accounts, acquired court judgments and wage garnishments, created patient payments plans, payroll and payroll taxes, ordered all supplies for entire office, trained new employees, and handled patient complaints
Education
Expanded Duties of Dental Auxiliary Personnel Cert -
University of Florida
Gainesville, FL
02.2007
Radiological Health & Safety Certificate -
University of Florida
Gainesville, FL
11.2002
High School Diploma -
Menchville High School
Newport News, VA
06.1986
Dental Assistant Certificate -
Deer Park Magnet/Vocational School
Newport News, VA
06.1986
Skills
Dental Radiography
Cross-Training Capabilities
Equipment Sterilization
Patient Education
Dental terminology knowledge
Periodontal assistant
Dental office administration
CPR/AED
Certification
CNA - TN Certified Nurse Assistant
Timeline
CNA/Restorative CNA
Greystone Healthcare
01.2024 - Current
School Clinic Assistant
Lee County School District
09.2013 - 09.2023
Dental Assistant/Receptionist/Transcriptionist
Carol W. Stevens, DDS, MS
06.2002 - 07.2013
Dental Assistant/Receptionist/Transcriptionist
Barry Lee Green, DMD, MS
10.1985 - 03.2002
Expanded Duties of Dental Auxiliary Personnel Cert -