Kelly Rowe-Shanley

• Provide personal one on one customer service, helping and suggesting the right clothing for all occasions and body types in a friendly and welcoming environment.

• Opening and closing of store, running and understanding the computer register system, inventory management, from opening boxes, pricing, steaming merchandise and displaying attractively on the sales floor.

•Duties also included changing mannequins, cleaning of store, creating outdoor chalkboard signs to grab attention, and organizing of all retail back-stock, hardware and office space.

• Buyer of resale clothing for boutique. In charge of determining what will sell and research for pricing.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Inspected merchandise for quality and arranged proper display location on floor.
• Updated pricing and signage to complete product displays and educate customers.
• Daily coordination of social media posts for up coming sales, current merchandise and events.
• Coordinating and hosting live selling on Facebook.
• Ringing up customers on register and in charge of daily register closing.

• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained productivity and quality standards at all times.
• Inventory re-order, re-stocking and up keep of poster and greeting cards displays for over 30 national chain stores.
• Worked individually with store managers to focus on customer needs.
• Independent work environment
• Sales goals exceeded every year.

• Worked with store managers to implement new displays, promotions and store layout changes.
• Managed aesthetically pleasing displays to showcase company products and increase sales.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
• Set up and created all holiday decorations.

In charge of all displays throughout the retail store. Changing mannequins, hanging sale and holiday signs from the ceiling, seasonal decorating including organizing of the Christmas inventory every year, which included decorating 6-8 eight foot trees within a theme of merchandise.

Management of monthly budget for display props.

A knowledge of current fashion and merchandise on the floor.