Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
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Kelly Rowlett

Amarillo,TX

Summary

Results-driven technician known for strong analytical skills and attention to detail. Experience in diagnosing technical issues and implementing effective solutions while prioritizing customer service and relationship building. Ready to further my expertise in the food and beverage industry for operational improvements and enhanced team performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Field Service Technician

Handtmann
Lake Forest, IL
09.2023 - Current
  • Self-motivated, with a strong sense of ownership
  • Worked effectively in High-Pressure environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations
  • Trained junior technicians on equipment operations, repair, and safety protocols.
  • Developed service reports documenting repairs, maintenance, and customer interactions- Including all billable expenses.
  • Realigned customer relationships following negative outcomes

Field Technician

Skillwork
Omaha, NE
02.2020 - 09.2023
  • Multi-plant technician for 1 large meat producer
  • Analyzed KPI's to identify areas for operational improvement and cost savings.
  • Conducted routine inspections and maintenance of equipment to ensure optimal performance and compliance.
  • Diagnosed technical issues in various OEM equipment, implementing effective solutions promptly.
  • Collaborated with team members to streamline processes, enhancing workflow efficiency.
  • Developed training materials for new technicians, fostering knowledge transfer and skill enhancement.

Maintenance Technician

Tyson Foods
Amarillo, TX
08.2017 - 02.2020
  • Collaborated with team members to complete maintenance projects efficiently and effectively within tight schedules.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed corrective maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Education

High School Diploma -

Pampa High School
Pampa, TX
08-2017

Skills

  • Problem-solving
  • Attention to detail
  • Multitasking
  • Critical thinking
  • Organization and time management
  • RCA/CAPA

Affiliations

  • FPSA-Food Production Solution Association
  • AAMP (American Association of Meat Processors

Certification

  • Osha 10
  • Osha 30
  • Six Sigma

Interests

  • Performance Engine Building and Tuning
  • Food Tourism
  • Avid enthusiast of team sports

Timeline

Field Service Technician

Handtmann
09.2023 - Current

Field Technician

Skillwork
02.2020 - 09.2023

Maintenance Technician

Tyson Foods
08.2017 - 02.2020

High School Diploma -

Pampa High School