Kelly Ryan

• Managed company operations, including staff hiring, training, development, scheduling and supervision.
• Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
• Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
• Improved distribution efficiency with design, development and testing of embedded software applications.
• Oversaw talented team of 24 associates by actively communicating project information, remedying issues and delivering positive feedback.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement.

• Inspected final products to assess compliance with quality standards and established tolerances.
• Supported current production needs by moving items between equipment, conveyors and staging areas.
• Organized work to meet demanding production goals with 90% success rate.
• Maintained maximum organization and productivity by properly sorting project components on work tables.

Greeting and directing all incoming visitors, doctors, etc. to their correct areas in the building. Answering all incoming phone calls and directing the caller to their correct extension or handle the questions of the caller. Filing paper work, organizing office mail, updating charts, and faxing paperwork were part of my daily routine.

Greeting all incoming guests and whether it was seating them in the dining area or direct them to a private event, I would meet their needs. Handling all incoming phone calls by answering questions about upcoming events, taking reservations or phone orders, transferring to other departments such as catering or the part coordinator, or taking messages when necessary. When busy I would also help out in the kitchen and offering support to all servers.