Hi, I’m
Kelly Sawyer
Wasilla,AK
Summary
Seasoned Technical Supervisor adept at leading teams and developing improvements. Knowledgeable manager and complex problem-solver with excellent communication and critical thinking skills. Forward-thinking Technical Supervisor with 43 years of positively impacting business operations. Collects and analyzes information to address technical concerns with proactive and strategic approach. Capable Technical Supervisor proficient in overseeing schedules, resources, and quality improvements. Excellent analytical and organizational abilities developed over a long laboratory career. Results-driven professional leads, motivates and collaborates with teams. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
40
years of professional experience
1
Certification
Work History
Mat Su Regional Medical Center
MT(ASCP) Technical Supervisor Safety Coach POC
01.2014 - 04.2024
Job overview
- Team lead of 5 Generalist Techs focused in Core Lab and Blood Bank
- Brought in new technology/analyzers performing validations, correlations, training, maintenance and wrote SOPs and IQCPs when appropriate
- Performed daily, weekly and monthly audits.
- In charge of maintaining proper inventory for assigned area as well as general lab supplies
- Active safety coach reporting on safety events in the lab, both successes and failures. Quarterly safety coach award recipient numerous times. I ran daily safety/communication meetings for all shifts
- Point of Care coordinator, building and reviewing software program for point of care. Teaching, maintaining and auditing point of care testing and charges
- I performed semi-annual correlations in my area as well as weekly correlations in Chemistry
- Conducted quality control and assurance procedures, ensuring compliance with regulatory requirements
- Operated, calibrated, and maintained equipment used in quantitative and qualitative analysis
- Interpreted medical orders from doctors regarding tests needed for patients
- Performed phlebotomy, as needed.
- Formulated plans for improving procedures, training and processes.
Quest Diagnostics
MEDICAL TECHNOLOGIST
02.2008 - 12.2016
Job overview
- I performed routine and stat patient testing along with proficiency testing in a Stat Lab for Quest Diagnostics
- I was chosen to run a contracted laboratory in an Oncology office for Quest, alone
- The position initially served 10 patients a day and increased to over 30 a day requiring a part time phlebotomist.
- I was involved with a location move and single handedly set up the new lab.
- I registered patients, performed phlebotomy, assisted in bone marrows and performed testing
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Analyzed laboratory findings to check accuracy of results.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Identified and troubleshot technical issues related to laboratory procedures.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Planned Parenthood
MT (ASCP) Independent Lab Technical Consultant
12.2006 - 11.2007
Job overview
- I collaborate with the Medical Director to develop and implement standard operating procedures in compliance with CLIA regulations
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Audited lab documentation monthly for Planned Parenthood locations providing a written audit of the findings
- I advise/consult on purposed patient testing procedures.
- Improved systems with addition of new features and infrastructure.
- Assessed business requirements to create focused solutions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
Providence Family Medicine Center
LAB DIRECTOR/X-RAY SUPERVISOR
02.2004 - 11.2007
Job overview
- Implemented process improvements to eliminate errors, reduce processing time, and streamline procedures.
- In 2006, we increased lab testing by 30% without increasing staffing
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment. This increased patient satisfaction significantly, as seen in the patient surveys.
- Maintained budget guidelines, approved all expenses and submitted timely financial reports.
- Conveyed technical information in easily understood terms for non-technical individuals. I taught faculty, residents, support staff and externs specimen collection, processing and testing
- Coordinated laboratory work with outside departments and facilities to keep specimens and results moving forward.
- Engaged staff development through educational opportunities, including mentoring lab staff and through online classes
- Directed oversight of contract testing labs, remote labs and Esoteric labs and coordinated quality control policies and practices.
- Evaluated team member work for quality, ethics and compliance with project specifications.
- I developed and administered lab competencies annually for lab staff and clinic support staff
- In addition, I wrote all standard operating procedures and policies for the lab in accordance with all regulatory agencies
- It was imperative for the department to develop and implement an inventory management process using an electronic system to increase efficiency
- I held the CLIA license for laboratory while employed at Providence Family Medicine Center
- I reviewed and audited clinic point of care testing, documentation, and billing
- Directed team performance, managed schedules, and optimized workflow to maximize productivity.
- Investigated, compiled and modeled information for detailed project proposals.
- Developed and implemented plans and protocols for ongoing research, special projects and testing protocols. We benchmarked a new anticoagulation therapy clinic monitoring about 130 patients monthly
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Alaska Native Medical Center
MEDICAL TECHNOLOGIST
02.1997 - 06.2002
Job overview
- As a generalist in the lab, I worked in all areas of the lab and all shifts providing quality care through precise and accurate testing
- I enjoyed performing analyzer maintenance and troubleshooting, especially on night shift
- I was a lead tech on night shift performing calibrations and quality control on numerous analyzers
- As lead tech it was my responsibility to address concerns of support staff and doctors
- In addition, all work performed on my shift was ultimately my responsibility
- I participated in point of care instruction and audited nursing documentation
- I was an active participant in team building and morale building activities like lab week celebrations and potlucks
- I participated in Quality Assurance program performing testing and documentation
- I sought out learning opportunities like pipette and thermometer calibrations, teaching lab computer classes to support staff, blood gas specimen stability studies, coagulation studies, scheduling staff, etc
- I reviewed quality control and patient results for accuracy
- I performed manual and automated testing in all departments.
Baptist Medical Center
MED TECH-STUDENT
11.1995 - 06.1996
Job overview
- I was a student lab tech and team member of a 30 person chemistry department
- I processed specimens, tested patient specimens, and performed quality control
- I maintained chemistry analyzers through preventive maintenance and troubleshooting when applicable
- I documented duties per department protocol
- I strengthened my chemistry skills.
Marshall Road Clinic
LAB TECH
07.1988 - 08.1992
Job overview
- Performed phlebotomy, specimen processing, patient testing, and quality control testing.
Manchester Memorial Hospital
PHLEBOTOMIST/LAB TECH
11.1983 - 06.1986
Job overview
- Performed phlebotomy duties including therapeutic phlebotomies
- Developed and implemented first home draw program for phlebotomy
- I processed specimens, performed patient and quality control testing.
Education
University of Central Arkansas
BACHELOR'S DEGREE IN MEDICAL TECHNOLOGY
Anna Maria College
MEDICAL TECHNOLOGY
Skills
- Performance Improvements
- Incident Management
- Technical consulting
- Reporting Requirements
- Systems Analysis
- Competitive benchmarking
- Best Practice Design
- Quality Assurance Testing
- Test Automation
- Project Planning
Certification
03727057 ASCP
022358 New York Clinical Lab Scientist
Jobrelatedtraining
- MT (ASCP)
- Business Owner/Operator
Personal Information
Title: Medical Technologist
References
References available upon request
Entrepreneur
I own and operate a small leggings business. I have built this part-time company into a successful self sufficient company that participates in vendor markets throughout Alaska
Timeline
MT(ASCP) Technical Supervisor Safety Coach POC
Mat Su Regional Medical Center
01.2014 - 04.2024
MEDICAL TECHNOLOGIST
Quest Diagnostics
02.2008 - 12.2016
MT (ASCP) Independent Lab Technical Consultant
Planned Parenthood
12.2006 - 11.2007
LAB DIRECTOR/X-RAY SUPERVISOR
Providence Family Medicine Center
02.2004 - 11.2007
MEDICAL TECHNOLOGIST
Alaska Native Medical Center
02.1997 - 06.2002
MED TECH-STUDENT
Baptist Medical Center
11.1995 - 06.1996
LAB TECH
Marshall Road Clinic
07.1988 - 08.1992
PHLEBOTOMIST/LAB TECH
Manchester Memorial Hospital
11.1983 - 06.1986
University of Central Arkansas
BACHELOR'S DEGREE IN MEDICAL TECHNOLOGY
Anna Maria College
MEDICAL TECHNOLOGY
03727057 ASCP
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