Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Schorr

Joppa,MD

Summary

Results-drive Branch Manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Overview

15
15
years of professional experience

Work History

Branch Manager

Lendmark Financial Services
12.2014 - Current
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Forecasted trends and recommended improvements based on financial risk analyses.

Retail Store Manager

Rommel's Ace Hardware
05.2008 - 11.2013
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Created employee schedules to align coverage with forecasted demands.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

Bel Air High School
Bel Air, MD
05.2006

Skills

  • Strategic and Financial Planning
  • Securities Industry Essentials
  • Build Customer Relationships
  • Word Processing
  • Cost and Budget Analysis
  • Financial Analysis
  • Staff Training
  • Spreadsheet Tracking
  • Client Relationship Management
  • Excellent Team Leadership
  • Staff Management
  • Risk Assessment and Classification

Timeline

Branch Manager

Lendmark Financial Services
12.2014 - Current

Retail Store Manager

Rommel's Ace Hardware
05.2008 - 11.2013

High School Diploma -

Bel Air High School
Kelly Schorr