Kelly Schott

Angela Scowden

937 208 2158

Behavioral Health

36+ hr/wk

• Filled Unit Clerk role when required: maintained patient EMR and managed admission/discharge of psychiatric inpatient unit.
• Followed emergency protocols to assist when needed
• Maintained training in self-defense, HIPAA compliance, emergency response procedures, trauma informed care, and de-escalation techniques
• Monitored vital signs and recorded patient information accurately.
• Documented care tasks in Premier Health electronic records.
• Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
• Assisted nursing staff with daily patient care tasks and activities.
• Provided direct patient care and assistance to healthcare team members.
• Collaborated with healthcare team to ensure effective patient communication.
• Helped create a safe environment by following infection control policies.

Brittany Palmer

937 573 8792

Premier Physician Network

40 hrs/wk

• Scheduled patient appointments for different providers and calendars.
• Maintained records, files, and confidential documents with careful organization using electronic medical records.
• Supported front desk service with courteous client and employee assistance.
• Managed supplies, mail, and basic administrative tasks across office teams.
• Provided customer service to incoming patients, including answering questions and resolving issues.
• Assisted in verifying insurance eligibility and benefits for patients.
• Collaborated with clinical staff to ensure seamless patient flow and care delivery.
• Maintained confidentiality of all patient information according to HIPAA regulations.
• Collected patient payments in a timely manner and maintained accurate records of all transactions.
• Developed strong working relationships with physicians, nurses and other healthcare professionals.
• Performed administrative tasks such as filing paperwork, entering data into computer systems, and updating patient files.
• Answered multi-line telephone system and routed calls to appropriate personnel.

Jenny Dietz

Labor and Delivery (Unit closed 2024)

36 hrs/wk

• Helped nurses, providers, and families communicate to keep health unit operations running smoothly.
• Initiated vital paperwork for newborns including birth certificates, medical records, and lab specimens.
• Maintained accurate patient charts, records, and electronic documentation for premier health care teams.
• Managed admissions, transfers, and discharges in line with hospital procedures.
• Directed incoming calls to correct departments or staff to keep communication efficient.
• Kept patient charts and related records organized to support orderly documentation systems.
• Protected medical record accuracy while following HIPAA compliance standards.
• Strengthened patient care coordination through clear communication between healthcare team and patients.
• Assisted emergency response activities by following hospital protocols and supporting medical staff.
• Provided administrative support that improved nursing team productivity.
• Improved new hire readiness through orientation to departmental procedures.
• Kept daily health unit operations on track through filing, faxing, and photocopying support.

Christina Waxler

Senior Behavioral Health(Unit closed 2022)

40+ hrs/wk

• Provided crisis intervention and de-escalation techniques to help manage patient behavior.
• Monitored patient behavior and reported changes to the healthcare team.
• Conducted therapeutic activities to enhance patient engagement and well-being.
• Educated patients on coping strategies and mental health resources.
• Ensured safety of all clients through continuous observation and monitoring during shift hours.
• Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
• Documented patient interactions in compliance with HIPAA requirements.
• Maintained cleanliness and organization of patient rooms and common areas.
• Provided patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
• Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
• Collected specimens for testing, such as urine or sputum samples.
• Helped residents walk with or without self-help devices.
• Documented patient intake and dietary requirements and aided with feeding and monitoring.
• Instructed new employees on proper techniques of performing daily tasks.
• Supported healthy patient skin with bedside baths, wound care and integrity checks.

Theresa Grissom

(Supervisor no longer with company)

937 653 1320

Varying hrs/wk

• Facilitated communication between clients and team members to enhance service delivery.
• Trained new staff on support protocols and service standards.
• Recorded customer interactions and maintained accurate contact information in company database for improved follow-up.
• Developed and maintained trusting relationships with clients and families.
• Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
• Provided companionship for isolated individuals who may not have access to social interaction outside of work environment.
• Helped clients with personal needs from exercise to bathing and personal grooming.
• Assisted clients with mobility issues by using appropriate transfer techniques.
• Transported clients safely from one location to another using wheelchairs or other mobility devices when necessary.
• Coordinated patient appointments and managed scheduling for multiple providers.
• Collaborated with healthcare professionals to ensure comprehensive care plans.
• Administered medications in accordance with physician instructions.
• Documented care provided in client records for accuracy and compliance.
• Conducted recreational activities with clients in order to promote healthy lifestyles.
• Exhibited compassion towards individuals by providing empathetic support and understanding. towards all individuals served regardless of their abilities.
• Encouraged positive behavior among clients while providing guidance on how to manage challenging behaviors appropriately.