Kelly Schwenger
Smithfield,PA
Summary
Army Veteran with 8 years of training in civil engineering including CAD design, site inspection, technical drawing, and team management.
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
10
10
years of professional experience
Work History
Technical Engineer 12T
US Army
01.2013 - 01.2021
- Inspected facilities and sites to determine if sites meet required specifications and standards.
- Reviewed technical documents to better plan upcoming projects.
- Coordinated with technical personnel to prepare designs and operational plans.
- Drafted detailed dimensional drawings and layouts for projects to ensure conformance to specifications.
- Analyzed proposed site factors and designed maps, graphs, tracing, and diagrams to illustrate findings.
- Surveyed land and bodies of water to measure and determine features.
- Performed scheduled service work, installations, testing and repairs.
- Designed custom solutions tailored to client-specific requirements, exceeding expectations with creative problem-solving techniques.
- Provided secondary training to personnel struggling with technological tools and systems.
- Identified and corrected system faults to minimize operational system downtime.
IT Technician/System Administrator
Fayette County Career And Technical Institute
09.2020 - 02.2023
- Worked with users to determine areas of technology in need of improved usability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Installed and upgraded internal and third party software.
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Maintained office PCs, networks and mobile devices.
Education
Associate Degree in Specialized Technology - Network Administration & Security
Laurel Business Institute
09.2020
Skills
- Computer Maintenance and Repair
- Wireless Technology
- Network Operating Systems
- Network Infrastructure
- Communication
- Detail-oriented
- Construction management
- AutoCAD
- Construction materials
- 2D and 3D modeling
- CAD Drafting
Timeline
IT Technician/System Administrator
Fayette County Career And Technical Institute
09.2020 - 02.2023
Technical Engineer 12T
US Army
01.2013 - 01.2021
Associate Degree in Specialized Technology - Network Administration & Security
Laurel Business Institute
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