Kelly Nichole Sebranek
Hartford,WI
Summary
Friendly and outgoing Professional Driver proficient in safe operations, passenger transportation and GPS mapping. Excellent communicator and problem solver with solid track record in field. Outstanding safety record and consistently requested by repeat customers for regular transportation.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Taxi Driver
City Of Hartford
11.2022 - Current
- Greeted each passenger in a friendly manner and ensured they were safe and respected in the Taxi Cab.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provided comfortable traveling experiences.
- Often times picked up Elderly and Handicapped individuals who required some assistance.
- Was required to write down on a personal log, all mileage numbers at each pick up and drop off, the time of arrival and drop off, along with the amount of each rider's fare, and any extra charges. Also required to note what type of passenger they were. For example, Senior, Handicapped, Child or Adult.
- Would take reservations via the phone for Taxi pick ups, making sure all their information was correct. Such as: Full name, Address picking up from, and Address to drop off, along with phone number to reach them, and any other special requests such as having a wheelchair or walker.
- Made sure the Taxi cabs were clean and free of debris and no trash in the vehicle left by passengers.
- Filled the Taxi cab with gas and wrote down all information regarding how much fuel was put in and mileage at the time of fueling.
- Managed preventive maintenance on vehicle to maintain optimal condition.
- Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
- Followed road rules to protect passengers and prevent accidents.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
School Bus Driver
Dousman Transportation Company
09.2019 - 06.2022
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained Wisconsin driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, Wisconsin and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Communicated information to parents to promote good communication and transparency.
- Enforced student behavior policies and responded to student emergencies.
- Supervised students during loading, unloading and on bus.
- Completed logbooks, incident reports and other daily paperwork.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Administered first aid to passengers in need.
Charter Bus Driver
Riteway Transportation
08.2018 - 01.2019
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained Wisconsin driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Collected accurate fares ahead of travel, including cash, tokens and passes.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Communicated with passengers regarding estimated time of arrival.
- Helped passengers with luggage, collected fares and politely answered questions.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed passengers during the journey and reported any suspicious behavior.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Responded with ease to sudden changes in routes and schedules.
- Retained bus system, route and stop knowledge for informative customer advice.
- Received excellent customer reviews for friendly, punctual transport services.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Inspected emergency equipment and verified safe working order for driver use.
School Bus Driver
Riteway Transportation
08.2015 - 01.2019
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained Wisconsin driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, Wisconsin, and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Communicated information to parents to promote good communication and transparency.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Enforced student behavior policies and responded to student emergencies.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Completed logbooks, incident reports and other daily paperwork.
- Created and enforced bus rules and kept expectations posted.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Administered first aid to passengers in need.
- Attended pre-trip meetings to support safe transport of students.
Charter Bus Driver
Wisconsin Coach Lines
02.2017 - 07.2017
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained Wisconsin driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Retained bus system, route and stop knowledge for informative customer advice.
- Collected accurate fares ahead of travel, including cash, tokens and passes.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Responded with ease to sudden changes in routes and schedules.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Remained calm and poised in emergent situations.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Developed deep knowledge of local routes and area destinations.
- Adhered to tight schedule and met departure and arrival deadlines.
- Communicated with passengers regarding estimated time of arrival.
- Helped passengers with luggage, collected fares and politely answered questions.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Drove VIPs to corporate events and meetings.
- Observed passengers during the journey and reported any suspicious behavior.
Education
High School Diploma -
Arrowhead High School
Hartland, WI05.1996
No Degree - Web Design
Waukesha County Technical College
Pewaukee, WI11.2014
No Degree - Cosmetology
Waukesha County Technical College
Pewaukee, WI01.2007
Skills
Marketing Initiatives
- Minor Vehicle Repairs
- Customer Satisfaction
- Road Safety Knowledge
- Securing Wheelchairs
- Dispatch Procedures
- Customer Experience
- Passenger Interaction
- Conflict Resolution Skills
- Problem-Solving Ability
- Schedule Coordination
- Customer Reservations
- Special Needs Understanding
My Etsy Shop
I have a business out of Etsy.com. I have worked hard over the last year to build it up and now it is bringing in extra income for me and it has been such a blessing for me to create things for others to make them happy and help them on their spiritual journey.
Timeline
Taxi Driver
City Of Hartford
11.2022 - Current
School Bus Driver
Dousman Transportation Company
09.2019 - 06.2022
Charter Bus Driver
Riteway Transportation
08.2018 - 01.2019
Charter Bus Driver
Wisconsin Coach Lines
02.2017 - 07.2017
School Bus Driver
Riteway Transportation
08.2015 - 01.2019
High School Diploma -
Arrowhead High School
No Degree - Web Design
Waukesha County Technical College
No Degree - Cosmetology
Waukesha County Technical College
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