Kelly Shanks

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Coordinated with legal counsel to resolve tenant disputes.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
• Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
• Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
• Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
• Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
• Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
• Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
• Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
• Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
• Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
• Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
• Enhanced security measures, significantly reducing incidents on property premises.
• Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
• Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
• Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
• Developed comprehensive emergency response plan, improving preparedness for unexpected events.
• Streamlined rent collection processes, significantly reducing late payments.
• Coordinated with legal counsel to handle eviction processes smoothly and professionally.
• Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
• Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
• Conducted regular property inspections to preemptively identify and address maintenance needs.
• Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
• Facilitated successful acquisition and integration of new properties into management portfolio.
• Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
• Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
• Fostered positive relationships with tenants and property owners, leading to high retention rates.
• Improved community engagement by organizing tenant appreciation events and feedback sessions.
• Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
• Optimized property management software usage, enhancing operational efficiency.
• Managed budget effectively, ensuring all property expenses were kept within allocated funds.
• Collected and maintained careful records of rental payments and payment dates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Kept properties in compliance with local, state, and federal regulations.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Coordinated with legal counsel to resolve evictions.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents of a 152 unit property.
• Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
• Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
• Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
• Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
• Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
• Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
• Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
• Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
• Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
• Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
• Enhanced security measures, significantly reducing incidents on property premises.
• Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
• Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
• Conducted thorough tenant screenings to ensure reliable and respectful tenant base.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
• Collaborated with teachers to develop and implement individualized education plans for students with special needs.
• Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
• Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
• Assisted classroom teacher in supervising snack time and indoor and outdoor play.
• Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
• Tailored lesson plans for students with emotional and cognitive disabilities.
• Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
• Reported on student progress, behavior, and social skills to parents.
• Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
• Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
• Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
• Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
• Administered tests and assessments to evaluate student progress and performance.
• Participated in professional development workshops, continuously improving teaching skills.
• Utilized technology in classroom to enhance learning experiences.
• Engaged with students during extracurricular activities, supporting their interests beyond classroom.
• Facilitated small group tutoring sessions for students struggling in math and reading.
• Collaborated with school librarian to organize literacy events, encouraging love of reading.
• Coordinated with teachers to monitor student progress, identifying areas for improvement.
• Fostered positive learning environment, managing classroom behavior effectively.
• Supported teachers in grading assignments, ensuring timely feedback for students.
• Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
• Assisted in creating lesson plans that accommodated various learning styles, promoting inclusivity.
• Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
• Adapted teaching materials for special education students, meeting diverse learning needs.
• Monitored student safety during school outings, ensuring secure learning environment.
• Assisted in administration of standardized tests, facilitating smooth testing process.
• Enhanced student engagement by implementing interactive learning activities.
• Assisted in organization of school events, contributing to vibrant school culture.

worked on a SAC base after going through basic training and tech training at different bases through out the United States.

I was at a command and control job where I was on 12 hour shifts watching and assisting with base safety. I held a top secret security clearance.