Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Kelly Silver

Placentia,USA

Summary

Dynamic Business and Operations Manager with a proven track record, excelling in procurement management and operational flow optimization. Spearheaded the implementation of NIST 800-171 and ISO 9001 certifications, securing long-term contracts, while enhancing team efficiency through effective communication, and strategic planning. Recognized for introducing automated systems that significantly boosted production and reduced waste.

Overview

29
29
years of professional experience

Work History

Business & Operations Manager

RC INDUSTRIES
Anaheim, CA
06.2014 - 07.2025
  • Company Overview: A CNC machine shop specializing in aerospace machining, with 45 employees.
  • Personnel Management: Onboarding paperwork, staff schedule, educational workshops, HR assistance, payroll, benefits coordination, and termination.
  • Report Management: Create financial, logistical, and operational workflow reports for management.
  • Operational Flow Management: Control open work order flow, machine run-time, employee scheduling, and shipping.
  • Procurement Management: Purchase various types of services, supplies, and equipment. Obtain quotes, analyze procurement requests, and bid information. Resolve PO to invoice issues. Manage master weekly and daily schedules for job runs to reflect due dates and aerospace mandates.
  • Introduced a new automated operation system, which resulted in increased production, reduced waste, and fewer lost parts.
  • Changed the billing system from a loose to a structured system, entering receivables as part of the original entry into JobBoss. Thus, providing a more precise cost analysis for job quoting
  • Cybersecurity updates to NIST 800-171, which aided in securing government contracts.
  • Implemented ISO 9001 into the workplace, which secured multiple long-term agreements.

Director of Events (Independent Contractor)

JIMMY JOHN’S FRANCHISEE ASSOCIATION
Jefferson City, MI
10.2015 - 02.2018
  • Planned Annual Convention and Supplier Summit: Proposed site options and conducted site visits. Negotiated room blocks for the annual event (1,000 room nights annually).
  • Negotiated venue contracts: Created and implemented an event budget. Sold partnerships for event revenue, and worked with on-site vendor staff for event setup and teardown.
  • Managed vendor relationships to secure services for events and promotions effectively.
  • Developed event strategies to enhance franchisee engagement and collaboration.

Meeting Manager

SUCCESS UNLIMITED
Dove Canyon, CA
04.2013 - 10.2014
  • Planned, implemented, and coordinated meetings, trade shows, conventions, and other events with an annual budget of $2 million. Attendance: 20 to 1,500.
  • Collaborated with vendors to secure catering, audiovisual, and venue services.
  • Developed and managed detailed event schedules to ensure smooth execution.
  • Meetings Manager – (Client: Denny's Franchisee Association)

Office Manager

RC INDUSTRIES
Anaheim, CA
11.1996 - 06.2014
  • Managed office operations and coordinated administrative activities daily.
  • Implemented office procedures to improve efficiency and streamline workflows.
  • Maintained inventory of office supplies and managed vendor relationships effectively.
  • Maintained filing system for records, correspondence and other documents.

Education

Bachelor of Science - Sociology

CALIFORNIA STATE UNIVERSITY, FULLERTON
Fullerton, CA
06.2005

Skills

  • Procurement management
  • Operational flow management
  • Project management
  • Supplier relationship management
  • Budget management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Business planning and strategy
  • Contract management
  • Staff management
  • Vendor & supplier management

Affiliations

  • Spending time with my two kids
  • Exercise
  • Audiobooks

References

References available upon request.

Timeline

Director of Events (Independent Contractor)

JIMMY JOHN’S FRANCHISEE ASSOCIATION
10.2015 - 02.2018

Business & Operations Manager

RC INDUSTRIES
06.2014 - 07.2025

Meeting Manager

SUCCESS UNLIMITED
04.2013 - 10.2014

Office Manager

RC INDUSTRIES
11.1996 - 06.2014

Bachelor of Science - Sociology

CALIFORNIA STATE UNIVERSITY, FULLERTON

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