Zarina Isimbekova
FOREST HILLS
Summary
Business Operations Professional experienced in optimizing workflows and enhancing operational efficiency across diverse sectors including healthcare, construction, and government. Achieved improved organizational performance through effective program coordination, contract administration, and cross-functional collaboration. Focused on building productive relationships with stakeholders and delivering results within highly regulated environments.
Overview
18
18
years of professional experience
Work History
Business Operations Administrator
Aura Dental NYC
New York, NY
01.2023 - Current
- Provide operational leadership for a multi-provider healthcare practice by directing business operations, procurement, financial administration, executive reporting, vendor management, insurance reimbursement, payroll coordination, and operational process improvement.
- Direct business operations supporting a multi-provider healthcare practice, ensuring efficient coordination across executive leadership, clinical teams, vendors, laboratories, insurance carriers, and external stakeholders.
- Develop executive financial and operational reports evaluating production, collections, profitability, operating expenses, reimbursement trends, outstanding insurance claims, accounts receivable, and key performance indicators supporting executive decision-making.
- Led procurement initiatives by evaluating suppliers, negotiating pricing, coordinating purchasing activities, and reviewing vendor performance to maintain cost-effective procurement strategies aligned with organizational objectives.
- Managed vendor relationships and contract renewals, approved invoices, and tracked operational expenditures while ensuring financial accountability and fostering effective supplier partnerships.
- Coordinated insurance reimbursement processes, resolved complex claim issues, negotiated with insurance representatives, and monitored reimbursement trends to maximize revenue recovery.
- Identify operational inefficiencies, streamline administrative workflows, strengthen documentation accuracy, improve communication processes, and support continuous organizational improvement.
Business Operations Analyst
Mega M LLC
New York, NY
01.2021 - 01.2023
- Supported business operations through financial analysis, operational reporting, revenue protection, performance evaluation, and collaboration with Underwriting, Finance, and executive leadership.
- Key Contributions
- Analyzed merchant statements, commission reports, residual payments, and financial data to identify discrepancies, recover revenue, and enhance financial accuracy.
- Prepared executive financial reports, profitability analyses, operational summaries, revenue performance reports, and analytical documentation supporting business decision-making.
- Partnered with Underwriting and Finance departments to investigate complex account issues, resolve discrepancies, improve reporting quality, and strengthen internal financial controls.
- Evaluated financial trends and operational performance to identify process improvement opportunities, enhance reporting accuracy, and drive business efficiency.
- Managed large volumes of financial documentation while maintaining strict confidentiality, exceptional accuracy, and compliance with internal reporting standards.
- Supported executive leadership by providing operational analyses and financial insights that informed strategic planning and performance evaluation.
- Analyzed operational data to identify trends, enhancing decision-making processes.
- Developed and implemented process improvement strategies, increasing overall efficiency.
Executive Operations Administrator
Fairytale Preschool Center
New York, NY
01.2019 - 01.2021
- Supported the Executive Director in the day-to-day management of business operations, administrative functions, staff coordination, enrollment activities, regulatory compliance, vendor relationships, and financial administration.
- Key Contributions
- Served as the Executive Director’s primary operational partner, ensuring continuity of daily business operations and administrative functions.
- Managed enrollment documentation, family communications, staff scheduling, and operational records, ensuring compliance with organizational policies and licensing requirements to support efficient operations.
- Coordinated vendor relationships, purchasing activities, service agreements, and office operations to maintain seamless business performance.
- Assisted with payroll coordination, invoice processing, expense tracking, and financial documentation.
- Prepared reports, maintained confidential records, and supported executive decision-making with precise operational and administrative documentation.
- Improved internal administrative workflows, strengthened documentation processes, and enhanced communication across staff, families, and external service providers.
- Developed and implemented strategic educational programs enhancing children's learning experiences.
- Oversaw staff training initiatives, fostering professional development and improving team performance.
Business Operations Director
OOO Chermet-Standard
Saratov, Russia
01.2017 - 01.2019
- Directed daily business operations for a metal recycling company, overseeing procurement, supplier relationships, contract administration, logistics coordination, operational planning, executive reporting, and commercial documentation.
- Oversaw procurement planning, supplier performance, and operational execution supporting revenue-generating business activities.
- Negotiated commercial agreements with suppliers, transportation providers, manufacturing facilities, and strategic business partners while maintaining productive long-term relationships.
- Coordinated contract administration, executive correspondence, commercial documentation, and operational reporting to ensure compliance with regulatory standards and support organizational objectives.
- Supported executive leadership with operational analysis, business planning, and process coordination to enhance strategic decision-making and streamline documentation management.
- Facilitated communication among operational departments, contractors, suppliers, and executive management to enhance clarity and accelerate execution of business priorities.
- Key Contributions
- Streamlined operational workflows, enhancing efficiency and reducing costs across multiple departments.
- Implemented strategic initiatives that improved supply chain management and vendor relationships.
Construction Contract Administrator
UM-24 Construction Company
Saratov, Russia
01.2015 - 01.2017
- Coordinated contract administration activities throughout construction project lifecycle, ensuring thorough procurement documentation, efficient subcontract administration, effective contract modifications, and strict regulatory compliance.
- Supported residential and commercial construction projects by coordinating contract administration, procurement documentation, contractor communication, regulatory compliance, and executive reporting.
- Worked closely with project managers, engineers, contractors, suppliers, and municipal authorities to support project execution and ensure compliance with contractual requirements.
- Prepared bid documentation, procurement packages, change orders, contract modifications, and project correspondence while maintaining complete project records.
- Reviewed contractual documentation to identify compliance issues and facilitated resolution of administrative and contracted matters, enhancing project integrity.
- Prepared executive reports, project summaries, analytical documentation, and management correspondence supporting project leadership.
- Maintained accurate documentation and ensured compliance with contractual obligations and regulatory requirements, reinforcing adherence to internal procedures.
- Maintained accurate documentation and ensured compliance with contractual obligations and regulatory requirements, reinforcing adherence to internal procedures.
- Managed contract negotiations to ensure compliance with project specifications and budgetary constraints.
- Developed and maintained comprehensive contract documentation to support project execution and auditing processes.
Executive Judicial Administrator
Federal Court of Zavodskoy District
Saratov, Russia
01.2013 - 01.2015
- Provided executive administrative and analytical support to the Chief Judge while coordinating confidential documentation, judicial communications, case administration, and interagency collaboration.
- Key Contributions
- Managed executive administrative activities for Chief Judge, overseeing confidential correspondence, scheduling, documentation, and operational coordination to enhance judicial efficiency.
- Coordinated communication among prosecutors, attorneys, law enforcement agencies, regional courts, and government organizations to facilitate seamless judicial processes.
- Ensured compliance with judicial procedures, documentation standards, and statutory deadlines, maintaining integrity of legal processes.
- Prepared legal documentation, judicial documents, analytical reports, procedural materials, and executive communications.
- Organized complex case documentation and coordinated information required for judicial review and decision-making.
- Maintained the highest level of confidentiality while managing sensitive legal and administrative information.
- Directed case management processes to enhance operational efficiency and streamline workflow.
- Implemented strategic initiatives to improve court procedure compliance and reduce delays.
Government Procurement & Contracts Coordinator
Administration of the City of Saratov
Saratov, Russia
01.2009 - 01.2014
- Coordinated public procurement processes in accordance with government procurement regulations and municipal policies.
- Prepared procurement documentation, bid packages, contract records, analytical reports, executive correspondence, and administrative documentation, ensuring clarity and compliance with regulations.
- Supported municipal procurement, public contract administration, competitive bidding activities, executive reporting, and regulatory compliance within local government.
- Coordinated communication among municipal departments, contractors, suppliers, regulatory agencies, and external stakeholders to streamline procurement activities and enhance collaboration.
- Monitored procurement timelines, maintained contract records, and ensured documentation accuracy and compliance.
- Supported leadership through executive reporting and procurement analysis, providing operational documentation for informed planning and decision-making.
- Key Contributions
Education
Ph.D. Equivalent - Political Sciences
Russian Presidential Academy of National Economy And Public Administration (RANEPA)
Saratov, RussiaSpecialist Degree in Law - German Language Translation For Professional Communication
Saratov State Academy of Law
Saratov, RussiaSpecialist Degree in Law -
Saratov State Academy of Law
Saratov, RussiaSpecialist Degree in Political Science -
Saratov State Academy of Law
Saratov,RussiaSkills
- Procurement management
- Contract management
- Document management
- Financial analysis
- Operational optimization
- Business analytics
- Executive analysis
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Google Workspace
- Adobe Acrobat
Languages
Russian — Native
English — Professional Working Proficiency
German — Basic Working Proficiency
PROFESSIONAL DEVELOPMENT
- Government & Municipal Administration
- Public Procurement
- Administrative Management
- Computer Applications
- Professional Communication
- Documentation & Records Management
CORE COMPETENCIES
- Business Operations
- Operations Management
- Executive Administration
- Process Improvement
- Cross-Functional Leadership
- Program & Project Coordination
- Program Coordination
- Project Administration
- Milestone Tracking
- Executive Reporting
- Procurement & Contract Administration
- Procurement
- Contract Administration
- Vendor Management
- Change Orders
- Regulatory Compliance
- Financial & Business Operations
- Financial Reporting
- Budget Monitoring
- KPI Analysis
- Business Process Optimization
Timeline
Business Operations Administrator
Aura Dental NYC
01.2023 - Current
Business Operations Analyst
Mega M LLC
01.2021 - 01.2023
Executive Operations Administrator
Fairytale Preschool Center
01.2019 - 01.2021
Business Operations Director
OOO Chermet-Standard
01.2017 - 01.2019
Construction Contract Administrator
UM-24 Construction Company
01.2015 - 01.2017
Executive Judicial Administrator
Federal Court of Zavodskoy District
01.2013 - 01.2015
Government Procurement & Contracts Coordinator
Administration of the City of Saratov
01.2009 - 01.2014
Ph.D. Equivalent - Political Sciences
Russian Presidential Academy of National Economy And Public Administration (RANEPA)
Specialist Degree in Law - German Language Translation For Professional Communication
Saratov State Academy of Law
Specialist Degree in Law -
Saratov State Academy of Law
Specialist Degree in Political Science -
Saratov State Academy of Law