Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Simmons

Chicago,United States

Summary

Experienced Tour Guide, Personal Assistant, and Merch Director with a strong background in customer service, logistics management, and inventory control. A dedicated team player with a passion for delivering top-notch service and exceeding expectations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Tour Guide

Side Walk Food Tours
09.2024 - Current
  • Led guided tours for groups of up to 12 tourists, providing historical and cultural information about various landmarks and attractions
  • Managed logistics such as transportation arrangements, ticketing, and scheduling to ensure smooth operation of tours
  • Conducted research on historical facts, cultural traditions, and current events related to the destinations covered in the tours.

Personal Assistant

Barbara and Steven Balkins (Collectors)
06.2022 - Current
  • Conducted itemizing tasks to ensure accurate records and inventory for donation.
  • Managed detailed lists of products/items, ensuring clarity and organization.
  • Prioritized tasks and deadlines, optimizing workflow and enhancing productivity for the Balkin family.
  • Organized office supplies, inventory, schedules to enhance efficiency and accessibility.

Merch Director

The STARS Organization
09.2023 - 06.2024
  • Content creation for company (Instagram, Tik Tok, Youtube)
  • Processed customer orders, payments, and returns accurately and efficiently.
  • Managed events and promotions.
  • Utilized POS terminals for processing transactions and handling customer payments efficiently.
  • Managed inventory control and stock replenishment.
  • Assisted in budget planning and cost control initiatives to achieve financial targets.

Education

BFA in Acting

DePaul University
Chicago
06.2024

Skills

Written/Oral Communication

Organization

Customer Service

Inventory Management

Art

Writing

Public Speaking

Food and beverage knowledge

Social Media

Canva

Food Service

Certification

CPR Certified


Timeline

Tour Guide

Side Walk Food Tours
09.2024 - Current

Merch Director

The STARS Organization
09.2023 - 06.2024

Personal Assistant

Barbara and Steven Balkins (Collectors)
06.2022 - Current

BFA in Acting

DePaul University

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Kelly Simmons