Dynamic Professional Nurse Clinician with a proven track record at Abbvie Pharmaceuticals, excelling in case management and project management. Recognized for achieving top 5% in Key Performance Indicators, I advocate for patients while implementing treatment plans that enhance care coordination and improve outcomes. Strong communicator and dedicated mentor in nursing education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Nurse Clinician, Patient Outreach
Abbvie Pharmaceuticals, Immunology
04.2017 - Current
Provided case management, support and medication training for multiple therapeutic drugs, following established protocols and guidelines.
Provided patient advocacy and disease state education across multiple telephonic and virtual platforms.
Created and facilitated ongoing nurse education, partnered with Abbvie Nurse Trainers to enhance best practices and patient support care models.
Inter-disciplinary collaboration with healthcare providers, Insurance benefit managers and pharmacies to coordinate prompt prescription fulfillment.
Collaborated with Abbvie Marketers and Senior Program Leadership to optimize patient care coordination.
Participated in case reviews with multi-disciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
Served as Project manager for program initiatives as well as Senior Peer Leader/Mentor for Abbvie Nurse ambassador training and onboarding.
Achieved within the top 5% of Key Performance Indicators and program metrics.
Attended Orange Frog: "The Happiness Advantage" by Shawn Achor.
Completed Dale Carnegie Leadership trainings: Communicating to Lead, Professional Effectiveness, Communicating Effectively, Connecting and Collaborating with others, Disagree Agreeably, Managing up, Virtual meetings that engage, Present with impact, and Managing Workplace stress.
RN, Intensive/Surgical Care Units
John Cochran Veteran Affairs Hospital
02.2015 - 03.2017
Provided critical care for U.S. veterans in fast-paced ICU/Step down ICU environment.
Served as an advocate for patients and their families, addressing concerns and facilitating open lines of communication between healthcare providers and loved ones.
Collaborated with multidisciplinary teams to develop and implement patient care plans tailored to individual needs.
Implemented evidence-based practices to improve patient outcomes and reduce complications in the ICU setting.
Education
Associate of Science - Nursing
Lewis And Clark Community College
Godfrey, IL
12-2012
Skills
Case management/review
Pharmaceutical education facilitation
Project management
Strategic treatment planning
Accomplishments
Achieved Senior Ambassador-peer leader and Mentor for the Abbvie Nurse Ambassador program.
Revolutionized the patient care model with other project leads to remove obstacles for patients starting new therapies.