KELLY S. KAY
Meteor Education
Valparaiso,IN
10
years of professional experience
Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.
Work History
PROJECT COORDINATOR
1 Year- providing primary oversight coordination and facilitating end-to-end internal project processes.
- Built pre-project milestone schedule to enable timely achievement of customer target installation dates.
- develops purchase-ready project quotes meeting customer needs within budget.
- Validated proper use of customer purchasing cooperatives to support purchasing compliance.
- Coordinate interdepartmental activities across learning-environment specialist, interior designer, learning experience coordinator, and internal project manager
- Arranged initial project brief meetings and moderated agenda-driven conversations.
- attends in-person and virtual meetings that support accuracy and efficiency for each project.
- Documented customer orders and change requests with traceable tracking to maintain accurate project records.
- Orchestrated cross-team delivery planning by coordinating project schedules, milestones, and deliverables across sales, design, and installation teams.
INSIDE SALES REPRESENTATIVE
6 Years 8 Months- Coordinated purchase order creation to support outside sales representatives.
- contact vendor teams to confirm net costs and confirm product ship dates
- Documented sales and inventory using ERP systems.
- maintain database of potential customers for future contact
- evaluate customer expectations and provide effective solutions
- Recommended suitable products based on customer application requirements and budget limitations.
- Nurtured customer relationships to support trust-building.
INSIDE SALES REPRESENTATIVE
2 Years- close deals and improve customer satisfaction
- Evaluated customer needs and expectations to develop appropriate solutions
- Developed strong customer relationships to foster trust
- Qualified inbound leads and matched school service solutions to client needs
- Managed outbound calls to generate prospects and support pipeline growth
- Prepared accurate quotes and proposals for education service inquiries
- Updated CRM records to track opportunities, follow-ups, and account activity
- Coordinated with operations teams to confirm service details and availability
- Resolved customer questions quickly to support order conversion and retention
- Monitored sales pipeline status and prioritized follow-up on active opportunities
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
GOLF SHOP MANAGER/OUTING & EVENTS MANAGER
1 Year- Oversaw routine golf shop operations to support efficient workflows and service delivery.
- Oversaw daily operations by scheduling outside and inside staff and directing work execution.
- Managed event planning and organized golf outings and events with clear timelines and preparations.
- Oversaw golf shop operations, verifying tee sheet accuracy and maintaining daily customer service standards.
- Oversaw inventory control, ordering merchandise, and maintaining stocked retail displays.
- Processed sales transactions, reconciled cash drawer balances, and resolved register discrepancies.
- Coordinated golf outings, tournaments, and special events with club departments.
- Maintained communication with members regarding reservations, shop updates, and course policies.
- Streamlined opening and closing procedures to support efficient, secure shop operations.
- Balanced daily cash transactions and reconciled discrepancies promptly, ensuring accurate financial reporting for the golf shop.
Education
Bachelor of Arts - Humanities, Social Science and Education
Skills
Problem-solving
Attention to detail
Consistent adherence to timelines
Timeline adherence
Vendor evaluation
Vendor management
Effective problem-solving skills
Meticulous attention to detail
Project planning
Time management
Task execution
Timeline
PROJECT COORDINATOR
Meteor Education
01.2025 - 01.2026Read More
INSIDE SALES REPRESENTATIVE
SHARP SCHOOL SERVICES
01.2019 - 09.2025Read More
INSIDE SALES REPRESENTATIVE
Black Industrial Safety and Supply.
01.2017 - 01.2019Read More
GOLF SHOP MANAGER/OUTING & EVENTS MANAGER
The Brassie Golf Club
01.2016 - 01.2017Read More
Purdue University
Bachelor of Arts from Humanities, Social Science and Education
Read More