Kelly Skramstad

• Developed key partnerships with area businesses and local non-profits.
• Implemented monthly store events that were community driven.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Rotated merchandise and displays to feature new products and promotions.
• Navigated store sales goal and team through ambiguous non-controllable factors that affected sales- still 5%+ YTD.
• Evolved multiple current programs through past success and experience

• Supporting West markets through leadership, hiring & recruiting, and implementing development plans
• In person and virtual onboard training
• Assisting in product drops and marketing events in stores around the country
• Traveling to West markets to assist with leadership training and recruiting
• Mentoring other store teams and SM's through one-on-one's and successful development plans
• Worked with community ambassadors and non-profits to maximize impact of the business in various markets
• Doubled business in 4 years from 800k to 1.6million in 2021.
• Rebranded store location to raise local brand awareness

Consistently drove clienteling by effectively managing brand ambassadors. Focus on schedule excellence and employee incentives while maintaining budgets, payroll and recruiting goals.

• Designed modern employee recognition program which boosted productivity and improved morale.

Built high-performing team through hiring, inspiring and retaining top talent. Effectively scheduled team to maximize and leverage sales results. Delivered selling effectiveness by setting expectations and performance goals. Identified operational excellence opportunities by managing policies and procedures, LP measures and directing inventory management activities.

• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Consistently surpassed KPI goals monthly and quarterly.