Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelly Smith

Kelly Smith

Luxury Sales/ Management
New York,NY

Summary

Achieved exceptional sales performance at Vivaldi Boutique, surpassing monthly targets by 30-40%, through expert product knowledge and outstanding customer service. Excelled in building high-profile client relationships and leveraging creative thinking for personalized styling, demonstrating unparalleled luxury brand understanding and interpersonal skills. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

13
13
years of professional experience

Work History

Luxury Fashion Sales Associate

Vivaldi Boutique
08.2011 - 08.2024

• Consistently exceeded monthly goals and targets - achieving an average of 30 - 40 percent above and beyond in the overall revenue .

• Establish and maintain strong high profile relationships resulting in constant repeat and referral business .

• Utilize strong product knowledge and consultative selling techniques along with strategic planning for each individual client .

• Consistently use my creative abilities as well has strong knowledge of alterations and custom projects to do my own fittings with clients .

• Problem solving and decision making skills .

• Assist customers in selecting items that best suit their needs . As well as purposefully select additional pieces to complete the finished look .

• Participate in visual merchandising and store displays .

• Source fabrics , trims and other materials for custom special orders in the garment district and other markets .

• Maintain clientele book with constant follow up and feedback . Consistent communication .

Education

Bachelor Of Fine Arts - Textile And Apparel

Academy of Art University
San Francisco, CA
05.1983

Skills

  • Strong product knowledge
  • Exceptional customer service
  • Fashion Trend Awareness
  • Appointment Scheduling
  • Cross-selling proficiency
  • Personal styling advice
  • Brand Ambassadorship
  • Luxury Brand Understanding
  • Clienteling skills
  • Meeting Sales Goals
  • Upselling strategies
  • Teamwork and Collaboration
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Creative Thinking
  • Relationship Building
  • Excellent Written and Verbal Communication
  • Building Customer Loyalty
  • Interpersonal Skills

Timeline

Luxury Fashion Sales Associate

Vivaldi Boutique
08.2011 - 08.2024

Bachelor Of Fine Arts - Textile And Apparel

Academy of Art University
Kelly SmithLuxury Sales/ Management