Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Smith

Dundalk,MD

Summary

Adept at optimizing library operations, I spearheaded team leadership at the Mayor and City Council of Baltimore, enhancing material handling efficiency. Skilled in Google Sheets and demonstrating exceptional organizational abilities, I significantly contributed to the seamless distribution of library materials across branches, embodying proactive problem-solving and meticulous attention to detail.

Office support professional prepared to bring organizational skills and administrative experience to new role. Contributed to efficient office operations through effective document management and task coordination. Highly reliable team player with proven ability to adapt to changing needs and prioritize tasks. Known for strong communication skills and attention to detail.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Support Specialist II

Mayor and City Council of Baltimore
09.2018 - Current

Sort Central materials onto book trucks.

Shelve materials throughout the library in specified locations.

Shelf read assigned departments, straightens book shelves and general housekeeping of assigned locations.

Ensure shelves have bookends and all titles are front facing and upright.

Provide support to MILO Transshipping Department packing, unpacking and sorting delivery containers of library materials.

Shift and lift totes of library material for distribution to Pratt library branches and maryland network libraries.

Pull and push arts of library materials throughout the library.

Contribute to statistical records.

Provide assistance for special projects and other duties as assign.

Bookdrop: Returning books from the bookdrop that customers place in after borrowing.

Searching and shipping library material to milo that are being request from other library branches.

Leading the team when the supervisor and manager are not here.

Safely disposing library materials that are consider unsatisfactory for use.

Helping out at the following Libraries for removing material, shelf shifting, placing materials back where they are suppose to be and helping moving furniture

Herring Run

Brooklyn Branch

Reisterstown Road Branch

Forest Park Branch

Pennsylvania Avenue branch

Walbrook Avenue Branch

Library Page

Mayor and City Council of Baltimore
04.2015 - 09.2018

Sort Central materials onto book trucks.

Shelve materials throughout the library in specified locations.

Shelf read assigned departments, straightens book shelves and general housekeeping of assigned locations.

Ensure shelves have bookends and all titles are front facing and upright.

Provide support to MILO Transshipping Department packing, unpacking and sorting delivery containers of library materials.

Shift and lift totes of library material for distribution to Pratt library branches and maryland network libraries.

Pull and push arts of library materials throughout the library.

Contribute to statistical records.

Provide assistance for special projects and other duties as assign

Bookdrop: Returning books from the bookdrop that customers place in after borrowing.

LSA Page

Mayor and City Council of Baltimore
09.2007 - 04.2015

Sort Central materials onto book trucks.

Shelve materials throughout the library in specified locations.

Shelf read assigned departments, straightens book shelves and general housekeeping of assigned locations.

Ensure shelves have bookends and all titles are front facing and upright.

Provide support to MILO Transshipping Department packing, unpacking and sorting delivery containers of library materials.

Shift and lift totes of library material for distribution to Pratt library branches and maryland network libraries.

Pull and push arts of library materials throughout the library.

Contribute to statistical records.

Provide assistance for special projects and other duties as assign

Education

GED -

GED Testing
Baltimore
11-2011

Skills

    Google Calendar

    Google Sheets

    Solar Winds Refresher:

    Google Slides

Certification

  • Role of a Supervisor December 2023

Timeline

Office Support Specialist II

Mayor and City Council of Baltimore
09.2018 - Current

Library Page

Mayor and City Council of Baltimore
04.2015 - 09.2018

LSA Page

Mayor and City Council of Baltimore
09.2007 - 04.2015
  • Role of a Supervisor December 2023

GED -

GED Testing
Kelly Smith