Kelly Smyth
Summary
Dynamic professional with a proven track record of success at Willis High School. Committed to fostering positive relationships with students and co-workers and supporting a team environment. Currently working toward teacher certification through Teachers of Tomorrow and looking forward to starting a new career as an educator.
Overview
24
24
years of professional experience
Work History
Grade Level Secretary
Willis Independent School District
07.2024 - Current
- Works effectively in a fast-paced office.
- Manages executive calendars, scheduling appointments and meetings to optimize time management.
- Contributes to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Passionate about working with students and maintaining relationships.
- Proven ability to learn quickly and adapt to new situations.
Data Entry Clerk
B&L Pipeco
08.2017 - 03.2020
- Optimized existing spreadsheets for better tracking and analysis of entered data.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Claims Manager
Allstate Insurance
01.2006 - 07.2008
- Enhanced customer satisfaction with timely and accurate claims resolutions.
- Managed a team of adjusters, providing coaching and performance feedback for improved productivity.
- Negotiated settlements with claimants, achieving fair outcomes while controlling costs.
Claims Adjuster, Automobile and Casualty
Allstate Insurance
02.2001 - 01.2006
- Enhanced customer satisfaction with thorough investigation of claims and timely resolution.
- Managed automobile claims, ensuring accurate assessment and fair settlements.
- Negotiated settlements with claimants, achieving mutually agreeable outcomes without litigation.
- Mentored new Claims Adjusters on best practices in handling automobile and casualty claims efficiently.
Education
Bachelor of Arts - Psychology
The University of Texas
Austin, TX05.2000
Skills
- Polished interpersonal skills
- Effective organization
- Accuracy and attention to detail
- Problem-solving
- Adaptability and flexibility
- Student engagement
Timeline
Grade Level Secretary
Willis Independent School District
07.2024 - Current
Data Entry Clerk
B&L Pipeco
08.2017 - 03.2020
Claims Manager
Allstate Insurance
01.2006 - 07.2008
Claims Adjuster, Automobile and Casualty
Allstate Insurance
02.2001 - 01.2006
Bachelor of Arts - Psychology
The University of Texas
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