Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Sparks

Mineral Wells

Summary

Accomplished General Manager at Goodwill Industries of Central Texas, adept in leadership and supervision, with a proven track record of enhancing sales and profitability by over 20%. Skilled in Microsoft Office and verbal communication, I excel in fostering strong relationships and driving operational excellence. I oversaw the opening of a 4000 square ft Goodwill Boutique store. I was responsible for 20 plus employees . As the store Manager I was Responsible for the hiring, training, evaluating, and managing store personnel to provide an efficient and effective work force with a positive moral.

Overview

27
27
years of professional experience

Work History

Office Administrative Assistant

Countryside Therapy
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.

General Manager

Goodwill Industries Of Central Texas
10.2021 - 07.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

General Manager

Jacks Road House
07.2013 - 05.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

Manufacturing Production Supervisor

Antelope Oil and Tool
03.2008 - 06.2013
  • Resolved issues quickly to maintain productivity goals.
  • Established clear priorities and production quality standards.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Achieved on-time delivery of finished products through efficient coordination of resources and close monitoring of production progress against deadlines.
  • Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.

Packaging Supervisor

Dews Research
02.1998 - 01.2008
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Interacted with inspection department to address and resolve packaging issues.
  • Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
  • Completed processing activities to conform with laws, safety standards, and product hygiene standards.
  • Managed job performance of warehouse personnel to encourage steady and productive workflow.
  • Conducted basic repairs of vacuum sealers, pallet jacks, and lifts to keep equipment properly cleaned and maintained.
  • Optimized inventory management systems to reduce costs associated with excess stock and storage space requirements.
  • Reduced waste and saved resources through close monitoring of packaging materials usage.
  • Trained employees on standard operating procedures and new policies.

Education

GED -

Santo ISD

Skills

  • Data entry
  • Verbal communication
  • Microsoft office
  • Schedule management
  • Confidentiality handling
  • Payroll
  • Leadership and supervision
  • Expense tracking
  • Multitasking and organization
  • Project coordination
  • Purchase orders organization
  • Strong problem solver
  • Customer engagement

Timeline

Office Administrative Assistant

Countryside Therapy
08.2024 - Current

General Manager

Goodwill Industries Of Central Texas
10.2021 - 07.2024

General Manager

Jacks Road House
07.2013 - 05.2017

Manufacturing Production Supervisor

Antelope Oil and Tool
03.2008 - 06.2013

Packaging Supervisor

Dews Research
02.1998 - 01.2008

GED -

Santo ISD

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Kelly Sparks