Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Financial Coding Supervisor
Catawba Valley Health System
Hickory , NC
08.2003 - Current
Researched complex billing issues using internal resources and external sources as needed.
Resolved billing issues by applying knowledge and completing in-depth research.
Participated in process improvement initiatives to increase efficiency within the department.
Provided technical guidance on all aspects of the EHR system related to coding operations.
Performed regular reviews of staff performance, providing feedback as necessary to ensure goals were met.
Assessed impact of changes in healthcare laws, regulations, or policy on existing or proposed code assignments.
Supervised the daily activities of a team of coders, ensuring accuracy and timely completion of tasks.
Analyzed complex coding issues and provided recommendations for resolution.
Reviewed medical records and assigned appropriate codes using ICD-10 CM and PCS and CPT-4 classification systems.
Acted as liaison between clinical providers and administrative personnel when resolving questions or disputes related to code assignments.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Communicated with healthcare personnel, including practitioners to promote accuracy.
Quickly responded to staff and client inquiries regarding CPT codes.
Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
Maintained positive working relationship with fellow staff and management.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Education
Associate of Applied Science - Health Information Technology
Catawba Valley Community College
Hickory, NC
05-2003
Skills
Knowledgeable in eClinical Works
Knowledgeable in Meditech
Medical Billing
Training and mentoring
Knowledgeable in TriZetto Clearinghouse
Workflow Management
Team Supervision
Insurance Eligibility and Verification
Conflict Resolution
Sound Judgment
Attention to Detail
Billing Processes
Strong Work Ethic
Team Leadership
Critical Thinking
Medical Care Programs
Medical terminology knowledge
Strong interpersonal skills
Team Leadership and Motivation
Effective Multitasking
Conflict resolution abilities
Continuous Process Improvement
Anatomy and physiology
Proficiency in Microsoft Applications
Certification
Registered Health Information Technician (RHIT)
Timeline
Financial Coding Supervisor
Catawba Valley Health System
08.2003 - Current
Associate of Applied Science - Health Information Technology
Catawba Valley Community College
Registered Health Information Technician (RHIT)
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