Kelly Stewart
Vincentown,NJ
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking person with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience. Diligent College Student focused on Animal Science pertaining to equines and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Wawa
Medford, NJ
12.2021 - 08.2022
- Upheld quality control policies and procedures to increase customer satisfaction.
- Kept work area neat, clean, and well-stocked at all times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer inquiries in a timely manner.
- Improved customer service wait times to mitigate complaints.
- Demonstrated active listening skills when responding to customer questions and complaints.
Cashier
Panera Bread
Marlton, NJ
12.2019 - 03.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Line Server
Medford Leas
Medford, NJ
06.2018 - 10.2019
- Assisted other servers in providing timely delivery of meals to guests tables.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Organized work station with designated supplies for optimal efficiency during rush hours.
- Ensured that all food was prepared according to established recipes and standards.
- Tailored orders to address customer allergies and gluten concerns.
- Stocked salad and cold food lines, replenished ice and verified temperatures of different food items.
- Effectively multitasked within fast-paced environment.
Education
Bachelor of Science - Animal Science: Equine And Production Animal
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2024
Skills
- Customer Support
- Regulatory Compliance
- Team Collaboration
- Problem Resolution
- Customer Service
- Safety Regulations
Accomplishments
- Dean's List
Relevant Coursework
- Horse Practicum
- Equine Nutrition
- Studies in Animal Science (specifically equine research)
- Animal Diseases
- Farm Productivity Analysis
- Horse Management
- Advanced Equine Health and Management
- Animal Genetics
- Animal Reproduction
References
References available upon request.
Timeline
Customer Service Associate
Wawa
12.2021 - 08.2022
Cashier
Panera Bread
12.2019 - 03.2020
Line Server
Medford Leas
06.2018 - 10.2019
Bachelor of Science - Animal Science: Equine And Production Animal
Rutgers, The State University of New Jersey
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