Human Nature
Kelly Chappell
Bakersfield,CA
Summary
Proven Bar Manager with a track record of regulatory compliance and team development, honed at The Long Branch Saloon. Expert in beverage inventory management and fostering customer relationships, I excel in creating memorable guest experiences and efficient team training. My analytical judgment and strong communication skills drive operational excellence and profitability.
Overview
17
17
years of professional experience
Work History
Bartender/Bar Manager
The Long Branch Saloon
Bakersfield, California
10.2015 - 11.2024
- Adhered to state regulations regarding serving alcohol responsibly.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new bartenders on drink preparation and upselling techniques.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Monitored bar inventory and promptly restocked low items before depletion.
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
Bartender/Bar Manager
Del Rio Lounge
Bakersfield, California
06.2011 - 10.2015
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Planned and coordinated special events to boost customer numbers and profits.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Bartender
The Boss Cocktails
Bakersfield, California
01.2008 - 05.2011
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted in setting up the bar for service shift.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed accurate bar tabs and processed cash and credit card transactions.
Education
Bachelor of Arts - History/Philosophy
Cal State University
Bakersfield, CA06-1981
Advance Placement in History And English
West High School
Bakersfield, CA06-1978
Skills
- Regulatory Compliance Expertise
- Basic accounting
- Steadfast Reliability
- Team training and development
- Customer Support Experience
- Beverage Inventory Management
- Sound Analytical Judgment
- Strong Verbal and Written Communication
- Bar Management Expertise
Lifetime of Experience
- The first time I got behind a bar and realized all the chairs were pointed in my direction, I knew I was in the right place. I guess that is why I have been in this industry for over 44 years. I love exceeding expectations and take great pride in a job well done. My attention to detail has served me well in my chosen profession and I enjoy sharing what I have learned with other like-minded professionals. I want each guest to have a memorable cocktail experience. I want them to know they are in good hands and that they are valued as people not just customers. I love what I do which is why I am good at what I do and I would not have it any other way.
Certification
- LEAD (Licensee Education on Alcohol and Drugs) - California Department of Alcoholic Beverage Control.
- Responsible Beverage Service Training (RBST) Certificate - Various State Liquor Control Boards.
Accomplishments
- Supervised team of 10 staff members.
- Implemented procedures that reduced wasted stock by 45%.
- Increased revenue 25% by implementing unique promotions.
- Improved team productivity with morale-boosting incentives.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeLocation Preference
On-SiteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursQuote
Some people walk in the rain and others just get wet.
Unknown
Interests
American Poets
Dart Competition
Eliminating World Hunger
Timeline
Bartender/Bar Manager
The Long Branch Saloon
10.2015 - 11.2024
Bartender/Bar Manager
Del Rio Lounge
06.2011 - 10.2015
Bartender
The Boss Cocktails
01.2008 - 05.2011
Bachelor of Arts - History/Philosophy
Cal State University
Advance Placement in History And English
West High School
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