Kelly Storm
Dublin,CA
Summary
A self-starter and team player with a positive demeanor and proven skills in establishing rapport with clients. Versed in communicating effectively and leveraging active listening skills to assess client needs. Personable and direct with focus on guiding clients to help them achieve goals. Motivated to maintain client satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with passion for developing and cultivating relationships and growing businesses.
Overview
28
28
years of professional experience
Work History
Registered Dental Hygienist
Redwood Canyon Dentistry
Castro Valley, CA
10.2016 - 06.2022
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
- Educated patients on importance of oral hygiene for disease prevention and demonstrated techniques for flossing and brushing.
- Maintained accurate medical and dental records by documenting important patient data in Eagle Soft.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Carried out advanced dental cleaning services.
- Cared for patients with special needs by providing education related to specific procedures and communicating with caregivers.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
Owner and Operator of Smart Choices Vending LLC
Self-employeed
Dublin, CA
06.2016 - 09.2021
- Managed day-to-day business operations.
- Day-to-day operations included: maintaining inventory, ordering and receiving of new products, loading, unloading and stocking vending machines, collecting cash from machines, proper cleaning and disinfecting of vending machines, and proper disposal of recycling of waste products.
- Performed regular scheduled machine maintenance, ordered new parts and completed any repairs needed.
- Great at trouble shooting, decision making, and seeing projects through to the end.
- Reconciled daily sales, returns and financial reports.
- Collected and prepared cash receipts for deposit.
- Maintained organized and accurate records of account contracts, receipts and all sales transactions.
- Consulted with customers to assess needs and propose optimal solutions.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Registered Dental Hygienist
Stephen F. La Due DDS, General Dentistry
Castro Valley, CA
11.2008 - 09.2016
- Delivered exceptional dental hygiene services and developed a positive rapport with patients.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed trust through good communication and a gentle approach to patient care.
- Educated patients on importance of oral hygiene and disease prevention.
- Demonstrated proper oral hygiene techniques for maintaining healthy gums and teeth.
- Maintained accurate medical and dental records by documenting important patient data in Eagle Soft..
- Carried out advanced dental cleaning services.
- Coordinated hygiene inventory management by tracking supplies, placing orders and verifying receipt of items.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Improved and developed knowledge through continuing education courses and seminars.
Group Fitness Instructor
Club Sport
Walnut Creek, CA
09.2003 - 11.2012
- Taught a variety of group fitness classes over the years including: body sculpt, cycle, water fitness, core, cardio sculpt, and U-Jam.
- Taught swim lessons
- Created a fun and enjoyable experience by maintaining a motivational and supportive class culture.
- Established classes to effectively match skill and learning levels of all participants.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Provided guidance and inspiration to class members and recommended additional fitness resources.
- Encouraged sustainable habits for health, fitness and well-being.
- Monitored client progress in group settings by assessing technique and form.
- Minimized injury risks by advising clients about form and proper clothing.
Education
Associate of Science - Dental Hygiene
Diablo Valley College
Pleasant Hill, CA06.2008
Bachelor of Science - Kinesiology
California State University - East Bay
Hayward, CA06.2002
Skills
- Leadership Skills
- Self Driven, Dedicated and Reliable
- Records Management
- Office Operations
- Compassionate and Caring
- Work Planning and Prioritization
- Integrity and Transparency
- Customer Service
- Attention to Detail
- Coaching and Mentoring
- Driven and Determined
- Sales Strategies
SALES TRAINING
Acquired sales training via the Remote Closing Academy (RCA). Completed sales training course and 20+ mock setter calls. Continually striving to learn, grow and attain excellence. My past work experience has gained me the knowledge and skills that are not only transferable but pertinent in the world of sales. My ability to maintain good communication, understand clients needs, propose solutions, coach clients to taking the necessary steps to achieving one's goals all while maintaining good rapport are all needed to become a well rounded sales associate.
Timeline
Registered Dental Hygienist
Redwood Canyon Dentistry
10.2016 - 06.2022
Owner and Operator of Smart Choices Vending LLC
Self-employeed
06.2016 - 09.2021
Registered Dental Hygienist
Stephen F. La Due DDS, General Dentistry
11.2008 - 09.2016
Group Fitness Instructor
Club Sport
09.2003 - 11.2012
Associate of Science - Dental Hygiene
Diablo Valley College
Bachelor of Science - Kinesiology
California State University - East Bay
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