Kelly Thompson
Birmingham,Alabama
Summary
Motivated, self-directed, enthusiastic, ready to apply my skills to benefit your business to the best of my ability. Skilled in the development of challenging others to do their best and to stay motivated. Possess communication skills necessary to present information in a variety of ways to help others get the job done in a timely manner. An active team member who can effectively collaborate with all levels of staff members. Skilled in guest services I can meet the needs of customers in a friendly and timely manner. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Banquet Captain
Auburn University's Hotel and Conference Center
01.1988 - 11.1992
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Liaised with venue management to monitor logistics and timelines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Followed safety procedures and incorporated safety equipment to reduce injury and loss.
- Interpreted instructions to schedule and set up events to client specifications.
Office Manager
Sharky's Beach Bar
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Payroll Manager
The Mill Brewery, Bakery & Eatery
10.1995 - 09.2000
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Manager
The Mill Brewery Bakery & Eatery
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Backstage Catering
Oak Mountain Amphitheater
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Oversaw catering orders to verify accuracy and completeness.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
Backstage Catering
BJCC
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Delivered catered food and supplies to facility for on-time set-up.
- Coordinated with various vendors to establish necessary supplies for events.
- Developed menus for special occasions and catered events to match theme and requirements of clients.
- Maintained composure and work quality while under stress.
Hostess and Server
Saw's Juke Joint
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Teacher
Jefcoed
06.2001 - 01.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Graded and evaluated student assignments, papers, and course work.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Fostered student curiosity and interest through creative hands-on activities.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Created lessons and online testing materials to facilitate remote learning.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Education
Master of Arts - Education
University of Alabama At Birmingham
Birmingham, AL06.2001
Bachelor of Science - Psychology
University of Alabama At Birmingham
Birmingham, AL03.1996
Bachelor of Science - Hotel And Restaurant Management
Auburn University
Auburn, AL12.1992
Skills
- Bookkeeping
- Staff Management
- Policy Development
- Staff Hiring
- Workforce Management
- Data Entry
- Customer Service
- Office Management
- Operations Management
- Training and Coaching
Experience In
- Curriculum Design & Development
- Differentiated Instruction
- Classroom Management
- Google Classroom
- Schoology
- Student Assessment
- A+College Ready Trained
- Problem-Based Instruction
- Distance Learning
Certification
- Alabama Class A Certification Social Science Grades 7-12 & K-12
- Gifted Certification
Education Certification
- M.A.E. Secondary Education 7-12, University of Alabama Birmingham, 06/2001, with Honors
- Bachelor of Science Psychology, University of Alabama Birmingham, 03/1996, Cum Laude
- Bachelor of Science Hotel and Restaurant, Auburn University, 12/1992, Cum Laude
Teaching Highlights
- Determined by the Alabama State Department of Education to be Highly Qualified in Secondary School Social Science
- Plan and instruct each subject area using a wide variety of teaching aids, motivational and implementation strategies to engage students in active learning. Implement technological approaches to subject material.
- Having taught gifted kids for over 10 years, I am in tune to their special social and emotional needs.
- Using Web-based programs for production and publication of school yearbook
- Coach Birmingham Area Debate League Team with Samford University
- Google Classroom Trained
- Schoology and distance learning trained
Professional Training Workshops
- 2001-2009 Alabama Association of Gifted Teachers Conference
- 2001 NMSA Conference: Washington D.C.
- 2002 NMSA Conference: Portland, OR
- Stoney the Road… We Trod: Modern Civil Rights Movement
- The Declaration of Independence Road trip
- 2005 National Association of Gifted Educators Conference: Charlotte, NC
- Making Technology and Social Studies Connections
- NEH Landmark Workshop on Pearl Harbor and Ellis Island
- Gilder Lehrman Institute of American History Summer Institute at Cambridge University
- Development of 8th Grade Benchmark Assessments for Social Studies
- 2011 AMLE Conference: Lexington, KY
- Presented material on data collection equipment and software to faculty of CCMS and Jefcoed Leadership Council
- SERB trained in LDC(Literacy Design Collaborative
- Trained in National Debate Protocols
Guest Service Experience
- Banquet Captain, Auburn University's Hotel and Conference Center, 1988, 2020
- Payroll Manager, Marriott's Bay Point Resort, Panama City Beach, Florida, 1988, 2020
- Office Manager, Sharky's Beach Bar, Panama City, Florida, 1988, 2020
- Manager, The Mill Brewery Bakery & Eatery, Birmingham, Alabama, 1988, 2020
- Backstage Catering, Oak Mountain Amphitheater, Pelham, Alabama, 1988, 2020
- Backstage Catering, BJCC, Birmingham, Alabama, 1988, 2020
- Hostess and Server, Saw's Juke Joint, Birmingham, Alabama, 1988, 2020
Timeline
Teacher
Jefcoed
06.2001 - 01.2023
Payroll Manager
The Mill Brewery, Bakery & Eatery
10.1995 - 09.2000
Banquet Captain
Auburn University's Hotel and Conference Center
01.1988 - 11.1992
Office Manager
Sharky's Beach Bar
Manager
The Mill Brewery Bakery & Eatery
Backstage Catering
Oak Mountain Amphitheater
Backstage Catering
BJCC
Hostess and Server
Saw's Juke Joint
Master of Arts - Education
University of Alabama At Birmingham
Bachelor of Science - Psychology
University of Alabama At Birmingham
Bachelor of Science - Hotel And Restaurant Management
Auburn University
- Alabama Class A Certification Social Science Grades 7-12 & K-12
- Gifted Certification
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