Kelly Triliegi
JACKSONVILLE
Summary
Energetic Office Manager experienced in supporting daily operations and driving business objectives. Enhanced workflows by blending advanced organizational, technical, and business expertise. Committed to assisting office staff and customers while identifying and implementing opportunities for improvement.
Overview
17
17
years of professional experience
Work History
Office Manager
Maid Brigade of Jacksonville
JACKSONVILLE
02.2013 - 06.2026
- Managed daily office operations for a residential cleaning service.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated schedules for staff and client appointments efficiently.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw inventory management for cleaning supplies and equipment.
- Maintained client records and ensured confidentiality of information.
- Handled customer inquiries and resolved service-related issues promptly.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Warehouse Manager
Salt life apparel
JACKSONVILLE
03.2009 - 01.2013
- Managed daily warehouse operations ensuring efficient workflow and safety protocols.
- Oversaw inventory management using advanced tracking systems and software tools.
- Coordinated shipping and receiving processes to maintain timely product distribution.
- Trained and mentored staff on best practices for warehouse procedures and safety.
- Implemented organizational strategies to optimize space and improve accessibility.
- Conducted regular inspections to ensure compliance with safety standards and regulations.
- Collaborated with vendors to streamline supply chain processes and reduce delays.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Communicated regularly with other departments regarding supply chain activities.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Resolved customer complaints related to product quality or delivery issues.
Education
Teri Parker High School
JACKSONVILLE, FLTerry Parker HS
JACKSONVILLE, FLSkills
- Office management
- Customer relationship management
- Inventory oversight
- Resource allocation
Languages
English
Professional
Affiliations
- Bird watching
- Beach walks
References
References available upon request.
Timeline
Office Manager
Maid Brigade of Jacksonville
02.2013 - 06.2026
Warehouse Manager
Salt life apparel
03.2009 - 01.2013
Teri Parker High School
Terry Parker HS