Overview
Work History
Education
Leadership Experience
Languages
Timeline
Generic

Kelly Tse

Seattle,WA

Overview

6
6
years of professional experience

Work History

Sales Operations Manager

Enterprise Mobility
Los Angeles, CA
10.2022 - 04.2025
  • Developed branch operations and operational strategy, achieving 95% utilization
  • Reached 14% QoQ growth by assessing and analyzing the competitive environment with appropriate reports and recommendations
  • Provided ongoing feedback and mentorship for employee performance, resulting in 10 or more promotions
  • Proactively seek process improvement to enhance customer service, and reached the #1 ranking in the company

Rady Graduate Admissions Assistant

UCSD Rady School of Management
San Diego, CA
09.2021 - 08.2022
  • Managed 5000+ incoming inquiries from potential applicants, providing detailed information about admission requirements
  • Coordinated 3000+ application documents, analyzed, and updated applicants' information in Salesforce
  • Increased team efficiency by 20% by communicating and collaborating with the application review team
  • Compiled data related to enrollment trends and college and university acceptance rates for various academic year

Market Strategist

A&P Instrument Co Ltd
Hong Kong
07.2020 - 09.2021
  • Managed a 3-D scanner marketing project, which resulted in over 500 marketing leads and led to $120k in ARR
  • Provided a new business strategy by analyzing over 10,000 product sourcing data entries using Excel
  • Collaborated with the Customer Service Department to provide 1000+ repair reports, achieving a 100% satisfaction rate
  • Re-designed website content, increasing the customer base by 15%, and online transactions by 10%

Market Analyst

KetoB.01
Hong Kong
07.2019 - 07.2020
  • Sold 100k HKD of product per month by using a consumer-centric method
  • Increased sales by 25% by implementing new business theories by adding a new product line
  • Generated 99% customer satisfaction by conducting primary research and interviewing customers
  • Conducted quantitative research and provided creative ideas with research evidence and data support using excel

Education

Bachelor of Arts - International Business, Japanese Studies, Cognitive Science

University of California San Diego
San Diego, CA
08-2022

Leadership Experience

UCSD Hong Kong Student Union                                                                                                            09/2020 to 06/2022                     Vice President

  • Keep Connection with 10+ universities such as UCLA, USC, and UC Berkeley for launching universities' joint event, resulting in 5000+ engagements
  • Collaborated with 30+ companies to sell 500+ sponsorship packages

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Japanese
Limited

Timeline

Sales Operations Manager

Enterprise Mobility
10.2022 - 04.2025

Rady Graduate Admissions Assistant

UCSD Rady School of Management
09.2021 - 08.2022

Market Strategist

A&P Instrument Co Ltd
07.2020 - 09.2021

Market Analyst

KetoB.01
07.2019 - 07.2020

Bachelor of Arts - International Business, Japanese Studies, Cognitive Science

University of California San Diego

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Kelly Tse