Bobbiejo Perry

• Standardized and reduced email communications between employees by formulating and implementing the team using GroupMe to communicate.
• Utilized cross-functional strategies between two departments to systematize more production out of the team.
• Coordinated meetings and training for other partners that we worked with.
• Strengthened employee recognition program to build recognition and to encourage them to grow more sales.
• Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.
• Recommended sales strategies for improvement based on regular market research and competitor analysis.
• Managed accounts to retain existing relationships and grow share of business.
• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Utilized client and staff feedback to maintain customer partnerships and increase revenue.
• Maintained CRM database with customer updates and report generation.

• Complied with health and safety codes to protect staff and customers.

Baked cakes, cupcakes, cookies, and other small desserts.

• Baked gluten-free, vegan and alternative diet treats based on customers' needs.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
• Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
• Cleaned and maintained kitchen equipment and oven.