Jun Deegan
Scotch Plains
Summary
Goal-oriented manager with distinguished experience in the industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
I originally starting working at the age of 16 to work for my family business. I first worked on crews ripping and installing new roofs on residential homes. From there I learned how to do repairs and find origins of water damage and active leaks. I then went on the do estimates. I did estimates scheduled 30 - 45 minutes part, wrote up estimates, and worked along side homeowners throughout the entire process from initial meetings to finalized roof installations and walk throughs. I also finalized orders and materials needed for theses jobs, as well as managed crews on full roof replacements and repairs. I have been working in the roofing industry from age 16-28(current age).
Overview
13
13
years of professional experience
Work History
Manager of Operations and Sales
Deegan Roofing
03.2011 - Current
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Implemented innovative solutions for optimizing inventory management and reducing stock shortages.
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
- Reduced operational costs through the identification and elimination of inefficient processes and practices.
- Provided comprehensive training programs for new hires, ensuring rapid onboarding and skill development.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Facilitated business by implementing practical networking techniques.
Education
GED -
Scotch Plains-Fanwood High School
Scotch Plains, NJ03.2013
Skills
- Customer Needs Assessments
- Motivational Leadership
- New Business Opportunities
- Presentation Delivery
- Constructive Feedback
- Operational Standards
- Salesforce Optimization
- Solving Customer Concerns
Timeline
Manager of Operations and Sales
Deegan Roofing
03.2011 - Current
GED -
Scotch Plains-Fanwood High School
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