Dynamic and versatile professional with a proven track record at K & D Security Solutions, excelling in customer service and office management. Demonstrated ability to enhance client satisfaction through exceptional communication and organizational skills. Adept at multitasking and office administration, consistently achieving project goals and fostering positive relationships.
Overview
24
24
years of professional experience
Work History
Artist/Craft Designer
Kelly's Crafts & Collectibles and More
Holly Springs, MS
05.2016 - Current
Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
Managed creative process from concept to completion for various art projects.
Selected and purchased materials for art projects.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Utilized social media platforms proactively to promote personal brand awareness.
Developed art and design concepts.
Kitchen Prep/Maid
Magnolia Suites & Inn
Olive Branch, MS
05.2020 - 07.2020
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Disposed of trash and recyclables each day to avoid waste buildup.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Prepared meals and organized utensils and food items for customer use.
Restocked supplies
Office Manager
K & D Security Solutions
Horn Lake, MS
01.2001 - 10.2007
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
GED -
Northwest Community College
Byhalia, MS
05-2019
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
Data Entry
Customer Relations
Clear oral/written communication
Billing
Scheduling and calendar management
Payroll Processing
Bookkeeping
Clerical Support
Interests
Experimenting with different creative mediums, like painting, woodworking, and restoring furniture, to expand skills and techniques
I have a passion for photography and editing photos
Crafting and DIY Projects
Baking
Cooking
I enjoy cooking for friends and family gatherings
Growing herbs, vegetables, or fruits in home gardens