Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kelly Ventura

Houston,TX

Summary

Aiming to leverage a proven knowledge of customer communications, drug utilization review, and patient safety skills to successfully fill the Pharmacy Technician role at the company. Frequently praised as hard-working by peers, can be relied upon to help the company achieve its goals. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

PHARMACY TECHNICIAN

Walgreens
12.2017 - Current
  • Received over 100 written prescription or refill requests and verify that information is complete and accurate
  • Establish or maintain patient profiles, including lists of medications taken by individual patients
  • Maintain proper storage and security conditions for drugs
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Prepare bulk medicines, fill bottles with prescribed medications, and type and affix labels
  • Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods
  • Price and file prescriptions that have been filled
  • Assist customers by answering simple questions, locating items, or referring them to pharmacist for medication information
  • Operate cash registers to accept payment from customers
  • Prepare and process medical insurance claim forms and records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Collected co-payments or full payments from customers.

Cashier

Thirty's
01.2016 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.

Education

Associate - Arts

LONE STAR COLLEGE
06.2021

High School Diploma -

Davis High School
Houston, TX
06.2018

Skills

  • HIPPA Compliance
  • Medication Dispensation
  • Drug Safety
  • Insurance Knowledge
  • Problem-Solving Skills
  • FDA Drug Safety Guidelines
  • Effective Working Relationships
  • Managing Inventory
  • Medicare and Medicaid Processes
  • Critical Thinking
  • Complex Problem-Solving
  • Assisting Pharmacists

Certification

Certified Pharmacy Technician

Languages

English
Full Professional
Spanish
Full Professional

Timeline

PHARMACY TECHNICIAN

Walgreens
12.2017 - Current

Cashier

Thirty's
01.2016 - 12.2017

Associate - Arts

LONE STAR COLLEGE

High School Diploma -

Davis High School

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Kelly Ventura