Laurissa Alvarez
Toms River,NJ
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to a new organization. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
New York Presbyterian Weill Cornell Medical Center
06.2022 - 09.2023
- Implemented new narcotic policies in an effort to decrease drug diversion and drug waste
- Organized drugs and rotated stock in an effort to reduce drug waste and eliminate patient harm
- Reduced missing medication requests by improving communication efforts with nurses and doctors.
Pediatric Pharmacy Technician
New York Presbyterian Alexandra Cohen Hospital For Women
03.2020 - 06.2022
- Preformed daily checks on Medication delivery and decreased medication errors by 25% in three months
- Compounded medications in Sterile and non-sterile environments in compliance with USP 797 standards
- Assisted in the implementation of the EPIC system and introduction of Microsoft Office.
Lead Pharmacy Technician
CVS Pharmacy
08.2017 - 02.2020
- Received written and electronic prescriptions and refill request and completed precise data entry for 300 patients daily
- Established and maintained patient profiles to ensure accurate billing and medication information
- Increased customer satisfaction score by 15% in 3 months by handling a high volume of inbound calls and resolving customer inquiries.
Mobile Training Coach, CVS Pharmacy
10.2018 - 04.2019
- Oversaw Technician Trainees in daily job functions in order to improve customer satisfaction and medication adherence
- Ensured stores were in compliance with Pharmacy Regulations and patient confidentiality.
Education
Training Program - Pharmacy Technician Certification
Career Step
High School Diploma -
School For Legal Studies
Brooklyn, NY06.2011
Skills
- Attention to Detail
- Effective Communication
- HIPPA compliance
- Insurance billing
- Medication Inventory
- Microsoft Office
- Organization skills
- Prior Authorization
- Staff Training
- Strong computer skills
Certification
- CPhT - Certified Pharmacy Technician
- Registered Pharmacy Technician- State of New York
- Registered Pharmacy Technician- State of New Jersey
Timeline
Pharmacy Technician
New York Presbyterian Weill Cornell Medical Center
06.2022 - 09.2023
Pediatric Pharmacy Technician
New York Presbyterian Alexandra Cohen Hospital For Women
03.2020 - 06.2022
Mobile Training Coach, CVS Pharmacy
10.2018 - 04.2019
Lead Pharmacy Technician
CVS Pharmacy
08.2017 - 02.2020
Training Program - Pharmacy Technician Certification
Career Step
High School Diploma -
School For Legal Studies
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