Kelly Verrona
Rootstown
Summary
Adept at managing sensitive data and fostering positive client relations, I excell as a Preschool Secretary at Ravenna School District. My expertise in customer support and strong organizational skills lead to enhance office efficiency and cost savings. Proficient in computer applications and committed to inclusive practices, I consistently contribute to a collaborative and supportive team environment with a focus on safety protocols being followed.
Overview
15
15
years of professional experience
Work History
Preschool Secretary
Ravenna School District
08.2018 - Current
- Handle sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answer multi-line phone system and enthusiastically greet callers.
- Maintain daily report documents, memos and invoices.
- Schedule appointments and conduct follow-up calls to clients.
- Prepare professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Enter data into system and update customer contacts with information to keep records current.
- Maintain accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Contribute to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Oversee inventory of office supplies, ensuring availability and cost-efficiency.
Landscaper & Grounds Keeper
Self Employed
03.2010 - Current
- Maintain grounds by trimming, weeding, and general clean-up.
- Perform planting, watering, mulching, and edging of lawns.
- Remove weeds, hazards, and debris from common pathways to improve usability.
- Install & maintain plumbing associated with irrigation systems
- Customer service
- Contribute to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Uphold high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Reduce equipment downtime via regular maintenance checks and timely repairs as needed.
Education
Business
Kent State University
Kent, OHSkills
- Customer Support Expertise
- Strong Communication Skills
- Collaborative Teamwork
- Detail-Oriented Organization
- Optimizing Safety Protocols
- Inclusive Practices
- Diversity Advocacy
- Computer Proficiency
- Rapid Learner
- Troubleshooting
- Practical Mechanical Skills
- Maintain landscape equipment & work truck
Timeline
Preschool Secretary
Ravenna School District
08.2018 - Current
Landscaper & Grounds Keeper
Self Employed
03.2010 - Current
Business
Kent State University
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