Kelly Wilson
Stanley,WI
Summary
Organized and dependable candidate successful at managing multiple projects simultaneously with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Quality Assurance Analyst
Silgan Containers
09.2017 - 02.2024
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on Quality Analyst topics and strategies.
- Organized and maintained work environment to allow for maximum productivity.
- Adhered to standardized software quality assurance best practices, policies and processes.
- Trained new Quality Analysts on dimensional testing and other misc. daily duties
Shift Leader
Walgreens
03.2015 - 09.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Office Assistant
HDL Moving And Storage
03.2006 - 02.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date for over 250 tenants
Education
Diploma - Hospitality
South Division H. S.
Milwaukee, WI06.1996
Skills
- Quality Assurance
- Mentoring and Training
- Strong mathematical skills
- Critical thinking abilities
- Attention to detail
- Strong Problem Solver
- Collaborative Team Player
- Defect Monitoring and issue resolution
- Customer Service and communication
- Proficient in use of micrometer and caliper
Timeline
Quality Assurance Analyst
Silgan Containers
09.2017 - 02.2024
Shift Leader
Walgreens
03.2015 - 09.2017
Office Assistant
HDL Moving And Storage
03.2006 - 02.2015
Diploma - Hospitality
South Division H. S.
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