Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kelly Wolfanger

Forest,VA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate /Cash Office Associate

Gabe's Department Store
Lynchburg, VA
06.2022 - Current
  • Cash Office Associate Duties & Responsibilites:
  • Ensured accurate reconciliation by verifying the contents of the cash drawer and reconciling receipts.
  • Arranged cash register setup for daily operations.
  • Managed the process of weekly deposits and change orders.
  • Sales Associate / Backroom Inventory Associate Duties & Responsibilities:
  • Contributed to the smooth process of unloading trucks and organizing inventory.
  • Maintained efficient inventory management by carefully receiving, storing, and distributing merchandise following established procedures.

Shop Owner/Operator

Salvaged Consignment Shop
Lynchburg, VA
06.2019 - 01.2024
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.

Academic Advisor

Liberty University Online
Lynchburg, VA
06.2021 - 09.2021
  • Provided academic advisement to students on degree requirements, course selection and university policies.
  • Created individualized academic plans for each student to help them reach their educational goals.
  • Maintained accurate records of student progress towards graduation.

Education

High School Diploma -

Livonia High School
Livonia
06-1980

Some College (No Degree) -

Liberty University
Lynchburg, VA

Skills

  • Inventory Control
  • Upselling
  • Sales Development
  • Contract Preparation
  • Order Processing
  • Retail loss prevention
  • Client Account Management
  • Payment Processing
  • Customer Needs Assessment
  • Promotional support
  • Cash Register Operation
  • Inventory control procedures
  • Building rapport
  • Stocking and Receiving
  • Merchandise Display
  • Retail Store Operations
  • Display Setup
  • Financial records analysis
  • Outgoing Personality
  • Reliable and punctual
  • Cash Handling
  • Teamwork and Collaboration
  • Guest Relations
  • Service-oriented
  • Listening Skills
  • Meeting deadlines
  • Problem-Solving
  • Money Handling
  • Customer Service
  • Exceptional customer service
  • Retail merchandising expertise
  • Cold-calling

Affiliations

While working as a House Parent I also took on the job as a Choir Director and grew the Choir from 22 kids to 85. We traveled to different locations in order to garner support for the Children's Home.

Certification

  • In our (my husbands and mine) year as House Parents, we were awarded House Parent of the Year at our yearly awards banquet.

Timeline

Sales Associate /Cash Office Associate

Gabe's Department Store
06.2022 - Current

Academic Advisor

Liberty University Online
06.2021 - 09.2021

Shop Owner/Operator

Salvaged Consignment Shop
06.2019 - 01.2024

High School Diploma -

Livonia High School

Some College (No Degree) -

Liberty University
Kelly Wolfanger