KELLY YEAGER
Lafayette,IN
Summary
Highly motivated, adaptable Bartender with exceptional interpersonal skills. Adept at working independently and quickly mastering new skills. Committed to providing genuine hospitality and exceptional service in the bar area. Skilled multitasker comfortable juggling competing priorities and concocting specialty cocktails. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
26
26
years of professional experience
Work History
Bartender
RatPac Entertainment
Lafayette, IN
11.2021 - Current
- Bartended for private occasions
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Catering Assistant
Knickerbocker Bar & Grill
Lafayette, IN
11.2022 - 02.2024
- Assisted in setting up and breaking down catering events.
- Prepared food items according to recipes and instructions.
- Ensured quality control of all food products before serving.
- Organized buffet tables, beverage areas, and other service stations prior to events.
- Adhered to all health department regulations regarding food handling and sanitation practices.
Bar Manager/Bartender
The Cozy Tavern
Lafayette, IN
02.2020 - 11.2022
- Maintained accurate records of liquor inventory and purchases for budgeting purposes
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Planned and coordinated special events to boost customer numbers and profits
- Assisted staff by serving food and beverages or bussing tables
- Packed & unpacked items in a timely fashion verifying inventory to examine all products for delivery or receiving
- Displayed efficient manual dexterity and attention to detail
- Ensured cleanliness and safety of work area
- Managed food and drink orders, taking payments by cash or debit/credit cards
- Prepared food to the standards of company policies and procedures
- Responsible for sanitizing work area, as well as sitting area for customers
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
Laborer/Plastics Molding
SST Conveyer
Loveland, Ohio
01.2007 - 01.2008
- Company Overview: Experienced at running plastic molding barring machine
- Observed continuous operation of automatic molding machines
- Removed molded parts from conveyors and molds
- Examined parts for defects such as bubbles, splits, and thin areas
- Stacked molded parts in boxes for subsequent processing
- Experienced at running plastic molding barring machine
Class Room Aide & Bus Driver
Child Focus
Cincinnati, OH
09.2001 - 06.2007
- Transported students to and from school, field trips, and any other school functions
- Assisted teacher with activities and lessons
- Helped prepare lunch meals
Shipping/Receiving
Isotoner/Totes
Loveland, Ohio
01.2004 - 01.2005
- Drive Pallet Rider and Forklift to load and unload trucks
- Remove shipments from conveyor belt and place in proper areas
- Packing items to be shipped and placing on skids
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Cherry Picker
ATI
Batavia, Ohio
01.2003 - 01.2004
- Operated Cherry Picker in order to obtain orders for shipment
- Loaded and unloaded items from shelves and racks using the Cherry Picker.
- Picked ordes using hand held scanner.
Laborer
B-Way
Loveland, Ohio
01.1999 - 01.2001
- Run Plastics Molding Machine at a fast pace
- Ability to run a variety of factory machines
- Experienced at driving Pallet Jack, Forklift, Cherry Picker, etc
- Hardworking dependable
- Ability to learn new procedures in a timely manner
Education
Certificate of Completion - Job Readiness Training
Cincinnati Works
Cincinnati, OH05.2016
Diploma -
McCutcheon High School
Lafayette, IN12.2006
Some College - Criminal Justice
University of Cincinnati Blue Ash College
Cincinnati, OHSkills
- Hardworking
- Cash Management
- Customer Service
- Handling Stress
- Shipping and Receiving
- Attentive
- Respectful
- Forklift and Heavy Machine Operation
- Punctual
- Responsible
- Picking and Packaging Orders
- Food Preparation
- Point of Sale (POS) system operations
- Order Accuracy
- Food and beverage pairings
- Menu Memorization
- Food Quality Standards
- Food safety oversight
- Upselling strategies
- Item promotion
- Check payment processing
- Cash Handling
- POS System proficiency
- Server certifications
- Bar terminology
- Server Management
- Suggestive Selling
- Mixology
- Safe service compliance
- Bar restocking
- Outstanding customer service
- Hospitality and accommodation
- Extensive beer knowledge
- Engaging personality
- Liquor, beer, and wine knowledge
- Anticipating guest needs
- Changing beer kegs
- Bar operations management
Certificatesandlicense
- Driver's License
- ServSafe
- OLCC Service Permit
- Bartender License/ Liquor License
- Food Handling Certified
- Forklift certified
- Pallet Jack certified
Timeline
Catering Assistant
Knickerbocker Bar & Grill
11.2022 - 02.2024
Bartender
RatPac Entertainment
11.2021 - Current
Bar Manager/Bartender
The Cozy Tavern
02.2020 - 11.2022
Laborer/Plastics Molding
SST Conveyer
01.2007 - 01.2008
Shipping/Receiving
Isotoner/Totes
01.2004 - 01.2005
Cherry Picker
ATI
01.2003 - 01.2004
Class Room Aide & Bus Driver
Child Focus
09.2001 - 06.2007
Laborer
B-Way
01.1999 - 01.2001
Certificate of Completion - Job Readiness Training
Cincinnati Works
Diploma -
McCutcheon High School
Some College - Criminal Justice
University of Cincinnati Blue Ash College
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