Kelly Zwick
Canton,OH
Summary
Detail-oriented professional skilled in managing daily tasks and ensuring a secure, confidential environment. With a strong foundation in verbal communication and strict adherence to protocols, I am eager to apply my organizational skills to facilitate accurate client eligibility screening for the Stark County Public Defender’s Office.
Overview
14
14
years of professional experience
Work History
Maintenance Assistant
Court Of Common Pleas
Canton, OH
06.2013 - Current
- Managed daily cleaning tasks, including dusting, vacuuming, and sanitizing, to uphold a professional office atmosphere.
- Monitored stock levels and coordinated timely replenishment of necessary supplies.
- Managed waste removal processes to ensure a hygienic and efficient workspace.
- Interacted with community members to provide assistance and support for various needs.
- Collaborated with employees to enhance team performance and productivity.
- Monitored and assessed public workers' performance standards to ensure compliance with organizational standards.
Caregiver
Comfort Keepers Home Care
Canton, OH
06.2012 - 06.2013
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Monitored client health status, documenting changes and reporting to supervisors promptly.
- Coordinated transportation for medical appointments and community engagement.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
Education
Bachelor of Science - Criminal Justice
Kent State University
Kent, OH05-1997
Skills
- Emotional intelligence in client interactions
- Confidentiality commitment
- Adheres to regulations
- Growth mindset: Coachable
- Curiosity about motivations
- Effective team collaboration
- Strong verbal communication
Timeline
Maintenance Assistant
Court Of Common Pleas
06.2013 - Current
Caregiver
Comfort Keepers Home Care
06.2012 - 06.2013
Bachelor of Science - Criminal Justice
Kent State University