Kelly Alison Garrity
Flagstaff,AZ
Summary
Extremely Hardworking individual, whose main experience has been in the service industry. Professional when it comes to multitasking, and maintaining a solid work/ school balance. Friendly, and outgoing people-person, and animal lover. Love to learn, and the little free time between work and school is spent; working on music, reading, and especially sending the 4-runner into the middle of the woods for photography and hiking/camping purposes. The outdoors and nature have always been a big part of life. Also a big believer in treating others how you want to be.
Overview
2
2
years of professional experience
Work History
Bartender
Sosoba
Flagstaff, Arizona
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Bussed and reset tables to keep the dining room and work areas clean.
Server
Forest Highlands
Flagstaff, Arizona
04.2023 - 07.2023
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Increased table turnover rate through efficient order-taking and timely delivery of dishes.
- Continuously updated knowledge on wine pairings, enabling expert recommendations for a diverse clientele.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
- Supported the needs of 100+ person wait staff who attended to the specific needs of countless customers daily for a high-end golf club restaurant with social relevancy and intentionality.
Patient Advocate
High Mountain Dispensary
Flagstaff, AZ
06.2022 - 02.2023
- Entered details into computer systems and managed a database of information.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Increased sales by proactively engaging customers and providing personalized product recommendations.
- Trained new team members, ensuring they confidently provided exceptional customer service.
- Developed strong relationships with repeat clientele, fostering loyalty and boosting overall sales performance.
Bar Manager
Cheba Hut Toasted Subs
Phoenix, AZ
01.2022 - 07.2022
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
Bartender
Cheesecake Factory Inc
Phoenix, AZ
10.2021 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
Education
Bachelor of Science - Wildlife Biology & Ecology
Northern Arizona University
Flagstaff, AZ05.2025
Associate of Arts - Psycology
Arizona State University
Tempe, AZ05.2021
Skills
- Licensed Title-4 Bar Manager
- Licensed Food handlers Card
- Hospitality Service Expertise
- Staff Training
- Teamwork and Professionalism
Timeline
Bartender
Sosoba
07.2023 - Current
Server
Forest Highlands
04.2023 - 07.2023
Patient Advocate
High Mountain Dispensary
06.2022 - 02.2023
Bar Manager
Cheba Hut Toasted Subs
01.2022 - 07.2022
Bartender
Cheesecake Factory Inc
10.2021 - 06.2022
Bachelor of Science - Wildlife Biology & Ecology
Northern Arizona University
Associate of Arts - Psycology
Arizona State University
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