Kelly Ann Diaz-Mendez
Fort Worth,TX
Summary
Experienced Adult Supervision Officer skilled in case management and crisis intervention. Manages diverse caseloads while ensuring regulatory compliance. Bilingual communicator with a strong focus on agency collaboration and policy enforcement to promote client rehabilitation and safety.
Overview
16
16
years of professional experience
Work History
Adult Supervision Officer - Transfer Out Unit
Tarrant County Community Supervision and Corrections Department
Fort Worth
07.2023 - Current
- Transferred cases out of state - ICOTS certified
- Facilitated transfer of cases to different counties, enhancing inter-agency collaboration and case management.
- Communicated daily with outside agencies to coordinate case transfers and maintain updated information.
- Supervised case load of 350-400 offenders, ensuring compliance and timely processing.
- Maintained accurate records
- Ensured compliance with company policies, procedures, regulations, laws, and standards.
Adult Supervision Officer - Mental Health Unit
Tarrant County Community Supervision and Corrections Department
Fort Worth
02.2019 - 07.2023
- Provided suicide prevention support to clients in crisis situations
- Supervised grant-funded caseload of 60 clients, ensuring compliance and support.
- Conducted regular assessments of client progress and compliance, identifying areas for intervention.
- Conducted home and field visits to monitor compliance
- Coordinated with mental health case workers to monitor progress
- Collaborated with local agencies to coordinate rehabilitation programs, enhancing client access to resources.
- Monitored electronic tracking systems for client compliance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Supervision Officer - Mental Health Unit - Aftercare Officer
Tarrant County Community Supervision and Corrections Department
Fort Worth
07.2019 - 02.2020
- Managed a caseload of 60 clients, ensuring their needs were met.
- Supervised MRDD (Developmentally Disabled) clients
- Facilitated the transition of clients from specialized care to standard service units.
Supervision Officer - Sex Offender Unit
Tarrant County Community Supervision and Corrections Department
Fort Worth
06.2013 - 06.2019
- Supervised a grant funded caseload of 60 clients
- Static 99 certified
- Monthly home visits
- Attended court proceedings and testified during hearings.
- Coordinated with sex offender therapist and observed group sessions
- Instructor of chaperone program
- Conducted interviews for chaperone program applicants
Supervision Officer - DWI Specialized Officer
Tarrant County Community Supervision and Corrections Department
Fort Worth
01.2012 - 05.2013
- Oversaw 115 - 120 clients to ensure compliance with program requirements
- Managed interlock and in-home device installations and generated related reports.
- Collaborated with breathalyzer companies to facilitate device operations and maintenance
- Coordinated with substance abuse providers to monitor and support treatment progress
Supervision Officer - Regular Field Unit
Tarrant County Community Supervision and Corrections Department
Fort Worth
09.2010 - 12.2011
- Managed caseload of 140 clients, ensuring compliance with supervision requirements
- Followed policies for 18 Courts (felony and misdemeanor)
- Compiled violation summaries for court review, facilitating informed decision-making
- Recommended progressive sanctions based on client behavior and violation severity
Education
Bachelors - Criminal Justice
Texas Christian University
Fort Worth05-2010
Skills
- Case management
- Crisis management
- Policy compliance
- Court appearance
- Court testimony
- Court amendments
- Client monitoring
- Record keeping
- Agency collaboration
- Bilingual
- Critical thinking
- Effective communication
- Suicide prevention
Languages
Spanish
Professional
Timeline
Adult Supervision Officer - Transfer Out Unit
Tarrant County Community Supervision and Corrections Department
07.2023 - Current
Supervision Officer - Mental Health Unit - Aftercare Officer
Tarrant County Community Supervision and Corrections Department
07.2019 - 02.2020
Adult Supervision Officer - Mental Health Unit
Tarrant County Community Supervision and Corrections Department
02.2019 - 07.2023
Supervision Officer - Sex Offender Unit
Tarrant County Community Supervision and Corrections Department
06.2013 - 06.2019
Supervision Officer - DWI Specialized Officer
Tarrant County Community Supervision and Corrections Department
01.2012 - 05.2013
Supervision Officer - Regular Field Unit
Tarrant County Community Supervision and Corrections Department
09.2010 - 12.2011
Bachelors - Criminal Justice
Texas Christian University