Kellyann Smith
Sicklerville
Summary
Dynamic Unit Manager at FCI Ft. Dix with expertise in operations management and staff development. Successfully implemented policies that enhanced safety and compliance, while mentoring new hires to ensure high-quality inmate care. Recognized for conflict resolution skills and effective budget management, fostering a positive work environment and promoting excellence in correctional programs.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Unit Manager
FCI Ft. Dix
09.1995 - Current
- Oversaw case managers, correctional counselors, and support staff in the performance of duty.
- Provided assignment, direction and review of all subordinate work.
- Issued quarterly employee performance evaluations, identified training needs, made recommendations for job selections, promotions, awards, disciplinary or other actions and provided counsel to employees.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in inmate care, and dealt effectively with employees and union representatives regarding employee-management concerns.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality inmate care standards.
- Chaired all development and implementation of policies, procedures, and regulations for unit operations, including security procedures, safety and sanitation procedures, recreational programming, assignment of living quarters and determination of security and custody level.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infectious disease control measures.
- Handled response to all outside correspondence requests and congressional inquiry.
- Served as the Institutional Correctional Programs MAT Coordinator.
- Served as the institutions De-Escalation Skills Instructor.
- Served as the institutions Diversity Instructor.
Education
Bachelor of Arts - English/Communications
Cabrini University
Radnor, PAAmerican Bar Association Paralegal Certificate - Paralegal Studies
Villanova University
Villanova, PASkills
- Operations management
- Staff training
- Safety enforcement
- Staff development
- Policy implementation
- Workforce planning
- Emergency procedures expertise
- Report preparation
- Assignment delegation
- Policy development
- Inmate counseling
- Behavioral management
Certification
- Certified De-Escalation Skills Instructor, FCI Ft. Dix, NJ, 2020 to present.
- Certified Mentor, FCI Ft. Dix, NJ-2020 to present.
- Certified Diversity Management Instructor, FCI Ft. Dix, NJ, 2006 to present.
Timeline
Unit Manager
FCI Ft. Dix
09.1995 - Current
Bachelor of Arts - English/Communications
Cabrini University
American Bar Association Paralegal Certificate - Paralegal Studies
Villanova University
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