Highly motivated and skilled professional seeking a challenging career opportunity to leverage extensive training and expertise. Committed to making a substantial impact on the success of the company through the application of abilities. Dedicated to utilizing acquired skills to contribute effectively and efficiently in a responsible role. Eager to bring passion, dedication, and strong work ethic to drive positive outcomes for the organization.
Hi, I’m
Kelly Apitsch Cottrill
Pittsburgh,Pa
Summary
Overview
25
years of professional experience
Work History
Optum, UnitedHealth Group
Medical Billing Specialist
01.2000 - 02.2025
Job overview
- Responsible for doing various deposits for hospitals, printing claims and mailing them out, sorting all correspondence that comes in, print and mail out collection letters
- Pull medical records for work comp and no fault claims and bill them out
- Prevented unnecessary loss of revenue due to late or incomplete billing by meticulously tracking all accounts and ensuring timely submission of accurate claim forms.
- Facilitated effective communication between healthcare providers, patients, and insurance companies to resolve billing disputes promptly.
- Improved cash flow through timely follow-up on outstanding accounts, negotiating payment plans, and collecting overdue payments.
- Assisted in reconciling deposit and patient collections.
- Supported audits by providing detailed records of all posted payments and adjustments upon request.
- Assisted colleagues with complex or challenging cases, fostering a collaborative work environment focused on problem-solving and continuous improvement.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Maintained strict compliance with HIPAA, CMS, and payer-specific guidelines during payment posting activities.
- Expedited month-end close procedures through efficient coordination with billing and finance teams.
- Streamlined revenue cycle operations for increased cash flow and reduced days in accounts receivable.
- Improved payment processing efficiency by implementing automated posting systems.
- Handled account payments and provided information regarding outstanding balances.
Education
Bishop Canevin High SchoolPittsburgh, PA
High School Diploma
05.1986
University Overview
Skills
- Communication
- Adaptability
- Flexibility
- Dependability
- Team building
- Resourcefulness
- Troubleshooting
- Patience
- Claim submission
- Claims review
- Electronic claims
- Teamwork and collaboration
- Multitasking and organization
Timeline
Medical Billing Specialist
Optum, UnitedHealth Group
01.2000 - 02.2025
Bishop Canevin High School
High School Diploma
Certification
- Microsoft Office Specialist, Excel Associate - Microsoft.
Availability
See my work availability
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time off401k matchSimilar Profiles
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