MS Office
Shelley Russell
Medical Billing
Longview,TX
Summary
Medical Billing Specialist| 1.5 years in Medical billing/ 10+years in administrative and Sales. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Previously lowered percentage of denied claims by 10%.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
CPC-Medical billing and Coding Certificate
Work History
Medical Billing Specialist
Longview Outpatient PhysicalTherapy
Longview, TX
07.2022 - Current
- Precisely completing appropriate claims paperwork, documentation and system entry.
- Communicating with insurance providers to resolve denied claims for resubmission.
- Printing and reviewing monthly patient aging report and solicited overdue payments.
- Preparing billing correspondence and maintaining database to organize billing information.
Customer Service Coordinator
Acosta Sales & Marketing
Las Colinas, TX
03.2017 - 05.2020
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Managed timely and effective replacement of damaged or missing products.
Member Service Representative
Timarron Country Club
Southlake, TX
01.2014 - 03.2017
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Handled complaints with prompt, courteous service to uphold professional reputation.
Education
CPC - Medical Billing And Coding
Paris Junior College
Paris, TX 05.2021 - 12.2023
Skills
Medical claims submission
Medical coding knowledge
Database Management
Proficiency in MS Office
Communication
CPT
ICD-10-CM
Claims management
Medical Insurance denials
Outpatient surgery coding specialist
Software
Therabill
EMR
Certification
Medical billing and Coding (CPC), AHIMA
Timeline
Medical Billing Specialist
Longview Outpatient PhysicalTherapy
07.2022 - Current
CPC - Medical Billing And Coding
Paris Junior College
05.2021 - 12.2023
Customer Service Coordinator
Acosta Sales & Marketing
03.2017 - 05.2020
Member Service Representative
Timarron Country Club
01.2014 - 03.2017