Kellye Priestly
Raleigh,NC
Summary
Accomplished Regional Billing Specialist at Summit Fire & Security, adept in billing cycle management and client relationship management. Excelled in processing over 3,000 invoices quarterly with minimal error, significantly exceeding company goals. Demonstrated expertise in customer engagement, ensuring timely and accurate billing, and fostering strong internal and external communications.
Overview
6
6
years of professional experience
Work History
Regional Billing Specialist
Summit Fire & Security
Raleigh, NC
01.2022 - Current
- Process, on average, 3,000 invoices a quarter, totaling roughly 3,700,000, with a minimal error rate to exceed the company goals.
- Secures revenue through the billing process, and appropriately reviews the job costing data, correcting data as appropriate.
- Proficient in using various accounting systems, along with Customer Relationship Management Systems, such as Salesforce and Pythia.
- Update internal information for accuracy, and update the primary contact’s communication information
- Complete all credit and/or rebills for assigned branches, and process customer payments within multiple portals.
- Investigated incorrect billings and processed refunds as necessary.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Monitored accounts receivable activity to ensure timely payment of invoices. Resolved discrepancies between customers' remittances and invoices received.
Healthcare Consulting Representative
Summit National Accounts
Raleigh, NC
01.2019 - 01.2022
- Led and organized healthcare kickoff meetings.
- Created binders to assist in the hospital's annual audits, which led to successful accreditation.
- Provided prompt responses to customers post-inspection by reviewing any necessary repairs, deficiency work found on Building Reports (ITM reporting platform), and explaining results.
- I attended industry-related meetings, such as luncheons, lunch-and-learns, trade shows, and healthcare symposiums.
- Remain abreast of potential networking and other market-related information, including possible changes and/or updates to local fire code requirements.
- Adhere to healthcare facilities' accreditation organizations, specific to fire and life safety, and the applicable standards therein.
- Reviewed all Healthcare Life Safety Inspection Reports for compliance, and uploaded them into compliance portals.
Education
Some College (No Degree) - General Studies
Wilson Community College
Wilson, NCSkills
- Business operations support
- Billing cycle management
- Customer engagement
- Invoicing proficiency
- Client relationship management
- Data entry proficiency
- Invoice processing
References
References available upon request.
Timeline
Regional Billing Specialist
Summit Fire & Security
01.2022 - Current
Healthcare Consulting Representative
Summit National Accounts
01.2019 - 01.2022
Some College (No Degree) - General Studies
Wilson Community College
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