Kellye Van Liere-ODonnell
Newburyport,MA
Summary
Innovative Insurance professional with 30 years experience in the Property and Casualty Insurance industry. Successful at managing multiple stakeholders in a fast pace, high stressed environment.
Overview
27
27
years of professional experience
Work History
Property Claims Manager
MPIUA
01.2019 - Current
- Property Claims Manager for the Massachusetts and Rhode Island Fair Plans.
- Responsible for the daily Claims activity in the Property Department.
- Collaborate daily with the Chief Claims Officer.
- Provide direction to Property Claim Examiners and Property Adjusting Staff.
- Work closely with CRA and outside Counsel on complex claim matters.
- Oversees large complex losses including fire and Section I and II hazardous waste losses.
- Supervises and implements Catastrophe planning.
Senior Property Examiner
MPIUA
02.2011 - 01.2019
- Evaluated insurance policies and analyzed damages to determine coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Established relationships with Staff Adjuster and Independent Adjusting Firms to foster timely claims resolution.
- Examined claims forms and other records to determine insurance coverage.
- Assisted the Property Claims Manager with the daily functions within the claims department.
- Responsible for training and mentoring new employees within the department.
Senior Adjuster
Homesite Insurance Group
03.2007 - 02.2011
- Evaluated insurance policies and analyzed damages to determine coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Examined claims forms and other records to determine insurance coverage.
- Utilized Xactimate in estimating the damages.
- Member of the CAT team.
Senior Bodily Injury Adjuster
OneBeacon Insurance Group
02.2002 - 03.2007
- Evaluated insurance policies and analyzed damages to determine coverage.
- Investigated, made liability decisions.
- Determined monetary settlements on claims involving bodily injury for both Personal and Commercial line polices.
- Handled both first party and liability Homeowner claims.
Physical Damage Claims Supervisor
Commercial Union Insurance
03.1997 - 02.2002
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- Optimized case management with establishment of best practices.
- Cultivated productive relationships with stakeholders, facilitating claims lifecycle.
Education
Bachelor of Science - Marketing
Salem State University
Salem, MAMaster of Science - Business Ethics And Compliance
Cambridge College
Cambridge, MA06.2022
Skills
- Excellent Team Leadership
- Effective Communication
- Change management Skills
- Strategic thinking and foresight
- Taught classes at PLRB
- Spoke at MAPIA conference
- Effective time management
Timeline
Property Claims Manager
MPIUA
01.2019 - Current
Senior Property Examiner
MPIUA
02.2011 - 01.2019
Senior Adjuster
Homesite Insurance Group
03.2007 - 02.2011
Senior Bodily Injury Adjuster
OneBeacon Insurance Group
02.2002 - 03.2007
Physical Damage Claims Supervisor
Commercial Union Insurance
03.1997 - 02.2002
Bachelor of Science - Marketing
Salem State University
Master of Science - Business Ethics And Compliance
Cambridge College
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