Kelly Figueroa
Sacramento,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Crew Coordinator
Victory Marketing Group
02.2022 - Current
- Crew Coordinator managed team of sales representatives, selling door-to-door
- Motivate, train, and coordinate new sales representatives
- Correspondent for setting up interviews, meetings, choosing area for representatives, time managing for Regional of office
- Top salesperson in office I would also do door-to-door sales myself talking to people directly face-to-face selling third party gas for they’re resident, constantly overshooting and persuading customers.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Associate
T-Mobile
07.2021 - 02.2022
- Answered customer questions about products, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Business Administration
Cosumnes River College
Sacramento, CA05.2024
Skills
- Quick Learner
- Managing experience
- Leadership oriented
- Fluent in Spanish
- Sales experience
- Record breaking sales
- Active Listening Skills
- Product knowledge
- Organized
- Strategic thinking
- Verbal communication
- Growth-Mindset
Timeline
Crew Coordinator
Victory Marketing Group
02.2022 - Current
Sales Associate
T-Mobile
07.2021 - 02.2022
Business Administration
Cosumnes River College
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