Kelly J Bryant
Wellington,FL
Summary
I have been in the Communications Division for 28+ years . I am a highly efficient detail orientated multi-tasker who has the ability to work in a fast paced environment with little to no supervision. I am seeking a position where I can utilize the skills I have learned over the years to further enhance my career at the Palm Beach County Sheriff's Office.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Communications Officer I
Palm Beach County Sheriff's Office
West Palm Beach, FL
04.2019 - Current
- Maintain valid N/FCIC certification
- Adhere to strict deadlines and guidelines
- Verify entries for accuracy and make corrections when needed
- Prepare criminal histories for Investigations and filing packets
- Responsible for validating PALMS reports and creating supplements
- Enter, modify and cancel warrants in N/FCIC
- Enter, modify and cancel Domestic injunctions in N/FCIC
- Diseminate incoming N/FCIC messages to appropriate Departments
- Send countywide, statewide and out of state messages in N/FCIC
- Handle marijuana registry
Communications Officer III
Palm Beach County Sheriff's Office
West Palm Beach, FL
02.2007 - 04.2019
- Dispatches appropriate personnel to incident locations (both emergency and non-emergency
- Responsible for knowing deputies exact location on calls for Officer safety purposes
- Receives and disseminates complex and highly sensitive information via radio dispatch to units
- Monitors radio traffic on all channels - keeping status monitors current and up to date
- Performs wanted checks in N/FCIC, PALMS and performs inquiries on drivers licenses, run tags/vins
- Assist Communications Supervisor when necessary
- NOTE- was also in this position from July 1993-March 1999 (left to go to Steno in District I)
Communications Training Officer
Palm Beach County Sheriff's Office
West Palm Beach, FL
06.2001 - 08.2006
- Responsible for training/daily evaluations of new trainees
- Ensuring all Trainees adhere to PBSO SOP's including all classroom training
- Instrumental in the development and implementation of recruitment manual
- Responsible for hands on training for complaint desk/911, radio, VESTA and CADS
- Taught orientation for prospective new hires and administered critical testing to new hires
- NOTE: Left August 2006 to move to Illinois
Community Service Aide
Palm Beach County Sheriff's Office
West Palm Beach, FL
10.1999 - 06.2001
- Responded to calls for service, including abandoned vehicles, disabled vehicles, accidents (both with and without injuries)
- Took offense reports from citizens, interviewed complainants and witnesses, prepared and dictated offense reports
- Communicated effectively and coherently over Law Enforcement channels while initiating and responding to calls for service
- Assisted in directing traffic during major crash scenes where VHI was called out
- NOTE: June 2001 went back to Communications
Steno
Palm Beach County Sheriff's Office
West Palm Beach, FL
03.1999 - 07.1999
- General office/administrative support/routine clerical duties
- Transcribed detailed reports from deputies into PBSO computer
- Answering phone calls from general public
- NOTE: Left July 1999 to become a CSA in District 4
Education
No Degree - Business Administration
Palm Beach State Colllege
Lake Worth, FLHigh school Diploma - Business Administration
Lake Worth High School, Palm Beach State College
1983
Skills
- Community Relationship Building
- Media Communications
- Media Response Requests
- Problem Solving
- Time Management
- Verbal and Written Communication
- Decision Making
- Detail-Oriented
- Customer Service
- Internal Communications
- Public Speaking
Certification
N/FCIC
E-Agent
DAVID
State of Florida certified 911 dispatcher
N/FCIC
I have been working with the N/FCIC system for 28+ years.
Timeline
Communications Officer I
Palm Beach County Sheriff's Office
04.2019 - Current
Communications Officer III
Palm Beach County Sheriff's Office
02.2007 - 04.2019
Communications Training Officer
Palm Beach County Sheriff's Office
06.2001 - 08.2006
Community Service Aide
Palm Beach County Sheriff's Office
10.1999 - 06.2001
Steno
Palm Beach County Sheriff's Office
03.1999 - 07.1999
No Degree - Business Administration
Palm Beach State Colllege
High school Diploma - Business Administration
Lake Worth High School, Palm Beach State College