Open To Work
Kelly J Huehn
MINNEAPOLIS,MN
Summary
Dynamic professional with expertise in customer engagement, inventory management, and sales techniques. Proven ability to streamline processes and enhance team performance, driving profitability and customer satisfaction.
Overview
1
1
Language
25
25
years of professional experience
Work History
Pull Tab Seller
West Metro Fire Rescue
New Hope, MN
04.2016 - 08.2026
- Streamlined supply ordering process, resulting in improved efficiency and reduced downtime.
- Coordinated with team members to ensure operational readiness and compliance with established safety standards.
- Collaborated with team members to maintain operational readiness and safety standards.
- Trained new staff on best practices for equipment handling and emergency response protocols.
Bar Manager and Bartender
Westphal American Legion
Robbinsdale, MN
03.2007 - 08.2016
- Managed inventory levels, optimizing stock to minimize waste and improve profitability.
- Developed seasonal drink menus, enhancing customer experiences through innovative offerings.
- Trained and mentored staff on customer service standards and beverage preparation techniques.
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Implemented efficient scheduling practices, improving staff coverage during peak hours.
- Fostered positive relationships with vendors, negotiating favorable terms for supplies and equipment.
- Led team meetings to address challenges, share updates, and promote a collaborative environment.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Butler and Bar Captain
Wolfgang Puck Catering at The Walker Art Centerm
Minneapolis, MN
02.2006 - 08.2008
- Delivered exceptional guest service, ensuring a seamless dining experience during high-profile events.
- Coordinated logistics for upscale catering operations, maintaining high standards of quality and presentation.
- Trained and mentored junior staff, enhancing team performance and service efficiency.
- Managed inventory control, optimizing stock levels to support event requirements and minimize waste.
- Implemented process improvements that streamlined service workflows, increasing overall operational efficiency.
General Manager of Operations
331 Club
Minneapolis, MN
05.2001 - 04.2004
- Led cross-functional teams to develop and execute strategic plans for operational excellence and business growth.
- Streamlined operational workflows, enhancing efficiency and reducing downtime across all departments.
- Implemented cost-saving initiatives that improved overall financial performance and resource allocation.
- Mentored staff on best practices, fostering a culture of continuous improvement and professional development.
- Coordinated scheduling and staffing to optimize service delivery during peak operational hours.
- Developed comprehensive training programs to enhance team skills and maintain high service standards.
Education
Medical Office Management - Transcription, ICD9 Coding And Office Management
Lakeland Medical Dental/Herzing Colledge
Minneapolis, MN09-1992
Skills
- Sales techniques
- Sales techniques
- Stock optimization
- Event coordination
- Inventory management
- Upselling techniques
- Budget management
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Work Preference
Work Type
Part TimeLocation Preference
On-SiteTimeline
Pull Tab Seller
West Metro Fire Rescue
04.2016 - 08.2026
Bar Manager and Bartender
Westphal American Legion
03.2007 - 08.2016
Butler and Bar Captain
Wolfgang Puck Catering at The Walker Art Centerm
02.2006 - 08.2008
General Manager of Operations
331 Club
05.2001 - 04.2004
Medical Office Management - Transcription, ICD9 Coding And Office Management
Lakeland Medical Dental/Herzing Colledge